NTUC Club Reviews

3.3

20% would recommend to a friend

(75 total reviews)

21% positive business outlook

NTUC Club has an employee rating of 3.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NTUC Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

75 reviews
1.0
27 Feb 2018

The Perfect Storm

Recommend
CEO approval
Business outlook

Pros

A lot of good people have come and gone so you will get to meet some really sharp and bright individuals. They joined wanting to do good and help with the labour movement. But the good ones rarely stay. The new director represents the last beacon of hope. He is the one person who could possibly turn this ship around. If you want to hang on to a morsel of hope, he is it. He is infinitely more professional, doesn't scream or yell at staff and can actually speak eloquently and logically. Something you come to expect in a director, but this is not a given in the context of the club. Rumour has it that he is the CEO in the making. One can hope.

Cons

If you are looking to grow with this company or to do good, you can forget it. People and Cronyism This is a troubled company with some old timers (pushing 2 to 3 decades) holding the fort and refusing to let go. They literally own this place by blatantly ignoring HR practices. Directors get away with screaming and yelling at staff either during closed door meetings or out in open. Exit interviews are pointless. They are not even shy about it because the boss and culture condones it. Ask anyone, and they will validate what I've just said. If you come in thinking you can do good, you can also drop those ideas quickly as you will find out promptly the bosses have their own ideas. They know it all and they will be quick to point out that all your ideas won't work. If you decide to go with their suggestions and if things don't go well, they will quickly point their fingers at poor execution, meaning you. Then there are the ones who have caught onto how things are done at the club and they quickly adapt to the bosses. Some even say openly in meetings, "let's just tell the boss what he wants to hear, he can be easily managed". Then there are others who are seen as 'first responders'. The boss says something during a meeting, and they quickly send out an email while the meeting is still on. Lo and behold, the boss thinks the staff in question is aligned to him and super responsive and efficient. If you don't have the stomach for such nonsense, this will not be a place for you. So in the past 20 months, you can see many people come and go. We have seen no less that 6 senior staff depart and over 14 executives have also left, all in the span of 20 months. Business Viability Is this a viable enterprise? Not really. It manages to keep its head barely above water. So don't be expecting great compensation and benefits. While there is training, it is not something to write home about. So each year, financial targets are set without consultation. If you dare to tell the boss that it is not attainable, they will just tell you, "I don't want to hear it, just make it happen". So you see new budgets increase not by 5%, or 7%, 10%. but by more than 20% in some business units. If you don't attain the goals, you get poor performance ratings, meaning no bonus. Two years in a row and you are out. That is how things work so join at your own peril.

1.0
10 May 2018

Run As Fast As You Can

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very slack environment if you are able to keep your head low and coast by If you are lowly educated, enjoy being a yes man, and do not wish to achieve anything in your life while enjoying a lower than market rate salary, this is the perfect place for you

Cons

- You will literally have no direction. Upper management cannot make up their mind on anything and make sweeping company wide changes on their whims and facies. eg. the whole company has seen 4 major reorganizations in less than the last 1 year. people are moved around into roles they don't want under various different ROs - Horrible environment of distrust and ugly politics. Departments don't trust each other, there is lots of infighting, finger pointing and general uncooperativeness - While the fighting and politics is at director level, even executives are not protected, and are often times treated like children, being yelled at in meetings - They should receive an award in unproductivity, as one person controls all the decision making so hardly anything ever gets done. - learning curve is negligible, a monkey who has learnt to nod can take over your position. If you decide to voice your opinions or ideas, you are immediately viewed as a threat and transferred out to pointless menial roles. - It is no surprise with the people helming this organization, the pathetic state Downtown East is in. Unfortunate a place with so much potential is so disgustingly mismanaged - Terrible culture of cronyism, which is a massive stain on the NTUC brand. A lot of new high level positions (which are arguably unnecessary) are filled by upper management's friends and contacts, which truly begs the question, does NTUC practice what it preaches.

2.0
11 Feb 2018

Sad state of affairs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Perks (Annual / Family Care / Child Care leaves, flexi benefit claims, medical coverage and staff engagement activities). • New office with great view (facing Wild Wild Wet).

Cons

• Indecisiveness of the top management hinders progress. • At Directors level, they seem to cordially promote core values (care, passion, trust and service), but the truth is, they are practitioners of "Tai-Chi" and power politicking. • The constant political tussles at the top resulted in cascading temperamental and emotional work environment. • Departmental lines are clearly drawn with projects' ownerships and blames being bounced around. Executives (the workers) ended up shouldering the blames. • Staff morale were affected with the frequent departmental re-organisation (once or bi-annual). The Management seems to be lost on Club's objectives and direction. • "Task force" that involved interdepartmental staff were formed for many projects that failed to take off due to inaction and indecisiveness of projects' leaders. • Too many unproductive meetings were held and time spent on presentation decks left little time for project execution. • Salary below market rate.

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Glassdoor has 93 NTUC Club reviews submitted anonymously by NTUC Club employees. Read employee reviews and ratings on Glassdoor to decide if NTUC Club is right for you.