Novuskin Reviews

3.2

57% would recommend to a friend

(56 total reviews)

62% positive business outlook

Novuskin has an employee rating of 3.2 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novuskin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

56 reviews
1.0
17 Mar 2023

Stay away

Recommend
CEO approval
Business outlook

Pros

The pay was decent. Nothing else.

Cons

If you value your license and credibility as an esthetician stay far away from this company. You'll feel more like a car salesman than a skincare professional. Greedy owners and management. Audio and video surveillance in every treatment room so management can listen to your sales pitches all day. You'll be performing a 30 minute service (out of a 90 minute appointment) using cheap/defective equipment from dhgate or aliexpress while pitching an insanely priced monthly membership. They trap clients with their memberships, and if they wish the cancel, they have to pay several thousand dollars. Extremely high turnover rate due to the company culture. They run this place like a prison. Unless you like being micromanaged and watched like a hawk, protect your sanity and your ethics and stay away from Novuskin "med spa".

1.0
8 Nov 2023
Recommend
CEO approval
Business outlook

Pros

They add an extra $10 to your check for having to use your phone to communicate to others in the spa

Cons

Terrible accruing PTO per check. (Around 3 hours I believe) Expensive benefits, they don’t pay for much. They did tell me as a certified medical assistant I would help out in the front desk, I agreed to help the front desk if they got busy (I thought there were separate receptionists). I came from an urgent care where I gained a lot of different skills in a very fast pace/high pressure environment, so me sitting at the front desk everyday made me feel worthless. Since I was up there everyday I did notice the system they used to have pt fill out the agreement forms was not hipaa complient, I told the manager that once the pt is done filling out the form the system goes back to the Home Screen to show all the patients for the day and how patients could just go into anyone’s chart. I guess I wasn’t taken seriously as nothing was done. They then wanted me to sell semiglutide, that was the final straw for me because working very closely with doctors and other physicians in the past, I’ve learned potential side effects and what a medication is used for and what to absolutely not use it for and to research before opening my mouth, especially anything regarding health. This spa did not want me to share the full list of side effects or that it could potentially lead to insulin resistance. The vitamin shots were not a strong enough dosage to make a slight difference. I did give a few vitamin injections to some patients and they all said they “don’t feel a difference,” this made my actual helpful side in health come out and I told them it’s simply not enough and they need to get blood work done to see how much of a certain vitamin they need to take and that they might need to start on a prescription dosage first and then can move to otc vitamins but vitamin shots are not nearly enough. I can say more but I guess I won’t be moving forward with a career in aesthetics since spas do not want you to explain everything to the patient or client. Also I signed to work full time but did not know that meant only 32 hours.

1.0
27 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The only pros are that there are some truly awesome employees working there that I love and greatly respect. Sadly the system is not one in which such people will thrive and my best advice for those still here is to know your worth and stand up for yourself.

Cons

Hired as independent contractors yet treated like employees, often do not give you lunch breaks in an 8-9 hour day, false advertisement of skincare as “all-natural” and “fragrance free” when it does contain fragrance and acrylic acid, among others. Services are not set up in a way to give clients maximum benefits. Memberships are designed to be monthly but many of the services must be performed much more often, at least initially, to obtain the best results. The entire business model is essentially a scam. They pressure people who cannot afford memberships to apply through third party lenders, essentially encouraging them to get into debt. Services are ordered to be performed on clients even when there are clear contraindications, such as diabetes, photo sensitive medications, and even pregnancy. Also they have an extremely high turnover rate - the proof is in the pudding.

Viewing 1 - 3 of 56 Reviews

Glassdoor has 57 Novuskin reviews submitted anonymously by Novuskin employees. Read employee reviews and ratings on Glassdoor to decide if Novuskin is right for you.