On Lok Reviews

3.7

72% would recommend to a friend

(118 total reviews)

Grace Li

80% approve of CEO

67% positive business outlook

On Lok has an employee rating of 3.7 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The On Lok employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

118 reviews
1.0
15 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Employees truly care about the participants and the original model for integrated care is fundamentally sound.

Cons

Employees are not treated as professionals, trusted to manage themselves or encouraged to innovate. The company culture is based on "stay off the radar and don't making waves" so there is little to no cooperation, communication or collaboration between departments. At a time when shrinking Medicare dollars should encourage us to come together, bickering and turf wars are instead the norm. Infrastructure, where it exists, is dated. This company will continue to struggle if it doesn't figure out how to be more agile in its response to economic and social realities.

2.0
7 Jan 2015
Recommend
CEO approval
Business outlook

Pros

A great health care service product for the elderly. The service provided is so important to an often overlooked demographic. Honest, hardworking operational staff that really care about their work in helping low-income, chronically-ill seniors stay at home and healthy.

Cons

Increasing staff turnover. Infrequent salary increases, barely on par with cost-of-living. Rules are for all staff, except Senior Management.

1.0
26 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The line workers really care for the Seniors and those workers really are the secret to On Lok success.

Cons

CEO is unable to express concisely her ideas, and the rest of the management suffers as such due to her real lack of leadership. The CEO is ambitious and does not lack charm, but she rushes to decisions and does not hesitate to through anyone under the bus.

Viewing 1 - 3 of 118 Reviews

Glassdoor has 139 On Lok reviews submitted anonymously by On Lok employees. Read employee reviews and ratings on Glassdoor to decide if On Lok is right for you.