employer cover photo
employer logo
employer logo

Online Computers

Is this your company?

Online Computers Reviews

3.9

59% would recommend to a friend

(26 total reviews)

Carl Scalzo

75% approve of CEO

63% positive business outlook

Online Computers has an employee rating of 3.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Online Computers employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
3.0
4 Aug 2015

Help Desk Technician

Recommend
CEO approval
Business outlook

Pros

Online Computers is a great place to work if you're just starting out in an office IT environment. Staff is very down to earth and approachable if you have a question/concern or if you just want to learn something. There are multiple sections to the team so you can really learn a bit of everything. Very diverse clientele, so you learn everything from working IT in a Medical field to working IT in a school system. Company is willing to pay for training and certifications, and any resource you would possibly need for said certification or training. I was never asked to drop everything I'm doing on my personal time to talk about an issue/repair. CEO is very adamant about being with your family on holidays and not working (unless the issue is VERY serious).

Cons

Often times we would sign new clients and wouldn't hear about it until an email is sent out stating we are supporting them while receiving little to zero information on what we support. Compensation is petty lacking and very few raises are given out. Will often be short staffed for long periods of time after team members quit or let go. Reaching out to other techs for help resolving issues can often lead to hours of no communication.

1.0
1 Feb 2018

Good for work experience. No direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This job will get your feet wet in an office IT environment. Clients ranged from Accounting to School to Medical. Other than that, the only positive is management would value family time over work.

Cons

Too many to list, but I'll stick with the obvious ones. * Pay isn't great, and I never received a raise in the time I worked there. * No growth or advancement. * Management will often bend over backwards to make clients happy, even if that meant they throw you under the bus themselves. * Equipment is old and outdated and they refuse to replace anything. Often times using essentially a "band-aid" to make sure things stayed operational. * Would preach about communication but management failed to communicate themselves. * Management turnover was high. Went through 3 managers in my time there. * Failure to listen to employees, resulting in a very low company morale.

1.0
28 Oct 2013

All talk, no direction and no idea

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Easy to work with client base -A lot of the technical staff know their stuff -lots of room to branch out (small company so everyone has to do a little of everything)

Cons

-Results based environment that wont let you have to tools to measure results. -Not enough freedom to make quality changes to the environment while the management asks for improvements to your environment. -Management asks for reporting does not include measured statistics, complete projects, goals for the next week or a staff up date and this is run every day. -Management will give vague assures when you ask about how you might improve yourself in the company, but even if you do everything they asked for some reason your still not doing that well. -Lets go the management that knows what they are talking about.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 27 Online Computers reviews submitted anonymously by Online Computers employees. Read employee reviews and ratings on Glassdoor to decide if Online Computers is right for you.