employer cover photo
employer logo
employer logo

OpenMinds Resources

Is this your company?

OpenMinds Resources Reviews

3.7

48% would recommend to a friend

(9 total reviews)

41% positive business outlook

Reviews by job title

9 reviews
2.0
14 Aug 2020

Don't get your hopes too high too fast

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. You can broaden your skillsets relatively easily due to the needs (read: lack of resources) of the company and their flexibility towards role changes; again, due to the needs and nature of the business (they are an agency, no matter how much they brand themselves as a consultancy), you tend to not be able to grow in "depths" in any specific discipline/verticals. 2. There are no SOP in a corporate, bureaucratic sense, so things are less rigid. Though do expect some processes, especially within team/departments. Also, do expect these processes to be not as organised; definitely not the place if you are used to corporate rigidity, at the same time, will require a lot of maturity and initiative if you prefer a "startup" culture. 3. Perks are pretty good... just one major caveat... it only becomes "pretty good" after Year 3/4. Without this context, you will wonder why perks are great but people are disgrunted. 4. Lots of autonomy... autonomy to take ownership over your work, autonomy to explore entrepreneur-ing opportunities outside of OM, and autonomy to be creative and learn. Therefore if you are someone who need to be spoon-fed or hand-held, this is not the environment for you.

Cons

1. Directors/Leadership tend to take a passive-aggressive approach. Perhaps this is subjective (please don't use this as your defence, just read on), but regardless, communication is as much how people actually feel when receiving from you as how you think/want to make people feel when you communicate to them. So it doesn't matter if you think you are not passive aggressive as long as we think you are. The speaker has the responsibility to ensure that he/she communicates right, and and help the listener to receive it as intended.. if speaker doesn't want to take responsibility to ensure the listener receives as intended, then the speaker shouldn't have any expectation towards the listener. Period. 2. Grudges aplenty as evident in the subtle passing remarks and occasional negativity on individual's social media. Ever been confided in by a Director who, in my opinion, took things too personal. This is nothing against ranting in your own personal/social media space, but if you want to do that, either don't let your colleagues/mentees follow you, or don't be in leadership position. After all, they say "with great power comes great responsibility" — responsibility to make sacrifices on things normal humans enjoy but someone with power can't. If not why do politicians need to be so careful with their public image and try so hard to secure their private life? 3. Tend to have a hard time receiving criticism. There's not much of a self-reflection culture/habit/attitude/behaviour among the Directors, or even if there are, the focus would quickly shift away from the criticisms they received. If it happens at a personal level, it usually creates a very toxic and distrusting environment, and probably result in #1 & #2. 4. No unity among Directors... well mostly 3 v 1. This is so damn obvious even though they try to hide it behind a united facade. It's one thing to have disagreements, and another to spread the disagreement among team members in a very unhealthy manner (read: rants/gossip). This, again, often creates a toxic and distrusting environment. 5. There are a lot of talks on culture and people and though it sounds good at the beginning, it is too good to be true. Or perhaps, it was good until it got bad. Seems like they lost it in my last years. 6. OM executed a salary "deferment" initiative recently to handle the Covid-19 situation, and presumably to curb losses/allow for more liquidity. Here's the catch — it is only a salary deferment if you stay in OM all the way till they pay back whatever salary they have deferred. If you leave for greener pastures before they pay you back, you won't get your "deferred" salary — it is basically a pay cut, which they will return once finances are back in order because "they are great employers", provided you are still with them. Feedbacks were given to leadership that deferment = postponement regardless of whether the employee stays all the way or not, and if they wanted to structure it differently from a deferment (as you and I both understand it, and as clearly defined by various dictionaries), then they should call it as it is instead of trying to brand it as "deferment" just to make the initiative more appealing and acceptable. Another feedback given was that it would be very unfair to not return the deferred salary to someone who left because this salary was fair and contractually agreed compensation for work done. Obviously these feedbacks went on deaf ears. In fact, the leadership's response was about how we had been benefitting tremendously monetary-wise and we should stay loyal and stick with the company through thick and thin, again, missing the point. Here's the thing... - Firstly, contrary to popular beliefs, looking for greener pastures has nothing to do with loyalty but everything to do with trying to feed the number of mouths back home. Everyone has different risk appetite. Why can't people who leave halfway get their pays back when you clearly call it "Pay Deferment"? - Secondly, if you want to initiate a pay cut without rejections, then do so formally and re-negotiate our contracts. That way, the ball is on our courts to accept or not. If we don't, just go through the proper process of firing us and giving us our due notice. Why initiate a "Pay Deferment" on a volunteer basis but structure it as a pay cut, and expect everyone to be on board with it and if we don't you start guilt-tripping us with all the above-mentioned responses? - Thirdly, stop using past benefits to make us bend to your will. We earned the benefits in the past because of our work done, and because of your generosity (yes, it is not like we don't acknowledge it). But if you are always bringing up the past to guilt-trip us, then it just shows your generosity as unreal and insincere; you are basically giving us a favour and then leveraging it, not un-similar to politicians/lobbyist currying favours and leveraging a rival. - Lastly, please understand our pay is fair compensation for our work done. When you defer (read: postpone) our pay, it is still due to us whether we are still in the company or not because work had been done. A pay cut is when an employer wants to reduce the value of work done by an employee. They are very distinct differences. I beseech the leadership to get acquainted with standard HR policies and plain old English definition of such basic words.

1.0
27 May 2020

Dont stay for the job.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office working hours are good. the benefits are ok

Cons

In order to work here, you have to have; 1) your own laptop 2) patience Why did i say this? Well for a start, they want you to work with your own laptop cause they "believe" in work ownership and this meant – do your work, and make sure you can be in touch even when you are on leave and on top of that, they pays you very little and to expect to do a bigger job. secondly, the patience that you need to have with the managements. They are just dense. Dont work with the company, they will talk behind your back even if their main motto is, "be transparent." and when you did be transparent with them. they will ask to keep it down a notch and "let's discuss about this privately." One of the manager take it personally, One of the manager will keep on lying, one of the manager doesnt have any backbones and one of the manager will advertise "transparency is a king" while he dont even be transparent about it. Surely you will find a better opportunity in this lovely culture who will take everything personally even when it's business. They dont know how to respect boundaries of working lifestyle and personal lifestyle. PS – they are really sly, go and work with them if you really want to find out.

avatar
OpenMinds Resources Response
5y
Hi there. It saddens us to receive disgruntled comments such as this from a former OMster. In the spirit of true transparency, I will take this opportunity to address each issue you have raised. 1. Regarding own laptop. In all fairness, we believe this was made known from the start especially during the interview and mutually agreed upon. Ownership is one part but the other major part is that all our organisational networks and work-related systems are online / on the cloud. Therefore we practice a BYOD policy; something very common in this day and age. Furthermore, you have pointed out that we have reasonable staff benefits in which one of it is a claim for "Tech" products such as your personal laptop, up to RM4.5k (you get to keep the laptop). Pretty fair deal. 2. In regards to Patience - The Leadership Team at large have constantly and long been patient with each and every team member of ours to ensure that every negative issue is dealt with in the most professional and effective manner. Often times that translate to private conversations to avoid misunderstanding and the lack of context by other members in which can create a false understanding and a lot of assumptions. The fact that we were willing to carve time to have a private conversation to find a solution speaks of our availability and our level of investment in people, even those that have been misguided. I am convinced that you were unpleased with the outcome; depending on the matter. OpenMinds has always encouraged for work-life integration and allowed all team members to be mature in their character, responsible over their tasks and time. Application for leaves have a 99% approval rate and we are quite flexible with our leave records. I dare say that we have always been generous with our rewards (monetary and non-monetary) to our team members who work hard and commit to our cause. We do not promote company politics, lying or gossip. There are many cases where information travels upwards and most of the time shared in context with the appropriate people. If by that you mean "speaking behind your back", you may want to reconsider that statement. Do know that we do not hold any resentment because we believe that we have done all we could to address the issue, taking into consideration the bigger picture and the company at large; ensuring a positive environment and not allowing negativity to foster. With that said, it is then very disappointing to know that despite the effort, we have failed in making it a favourable environment for you. We are also puzzled by your comments as we monitor closely the wellbeing of each team member and have not been alerted of any such deep-rooted issues. We are guessing perhaps you have not been as open and transparent with us either. For that, we hope you are able to reflect and reevaluate your comments. Also, we believe the 4 persons you are referring to are the Directors and not "Managers". For that remark, we believe you may have been heavily misinformed and in many cases have intentionally chosen a route more favourable to your own needs while rejecting the unity of our organisation. P/s: As your review is Anonymous, we find it difficult to fully endorse that you are a former employee of OpenMinds and encourage you to at least let us know your first name or employee number. At your discretion. Our best wishes to you and hope you are able to find solace in your journey ahead. Regards, Daryll
5.0
2 Nov 2020
Recommend
CEO approval
Business outlook

Pros

1. Flexible Working Hours 
I enjoyed the working in office MWF and working from home on Tues, Thurs. What’s cool was that I would meet up with other colleagues during our wfh days, and that’s when we bonded together. A lot of things I learnt came from candid conversations we had during these moments. 

2. Good People 
The people that I’ve come across and worked with in OM are really great people. And if I’m ever in need, I know that I have reliable people from OM that I can count on.

 3. Opportunities For Driven Individuals
 At OM, you gotta be driven and self-motivated. They won’t spoon-feed you (or if they do, that means you’re doing a poor job). During my time there, I got to head up a few big projects outside my usual job scope. Of course that mean more work hours, more mistakes, and more frustrations, but it also meant way more growth than I would have gotten elsewhere.

If you’re looking for a status quo job doing minimal work, OM is not the place for you. If you’re hungry and can learn and adapt quick, you’ll gain a lot from OM.

Cons

1. Accountability Although official working hours are 11-6pm, we usually stay late or work through the night. But digital marketing runs 24/7, so no complaints there. The only complaint is having teammates who slack because of the work flexibility. 2. Culture Fit Surprisingly, I’ve seen a handful of people who’ve come in and not be able to “fit in” to the OM culture. They usually leave within months. Perhaps it’s personality or work style, but I think OM can do better in helping new hires find their place. On another note, the interview process also needs to be more efficient in finding and retaining good talent. (Really no need for three-round interviews for people that don’t fit) 3. Work Sustainability In a big corporation, when one person leaves, the company may suffer a while, but it will pick back up like a well-oiled machine because of the structure in place. Perhaps it’s just a small company/startup thing, but OM is not good in replacing talent. With all the responsibility each individual carries, it’s hard to make up for it when one leaves - even worse when a few leave together.

Viewing 1 - 3 of 9 Reviews

Glassdoor has 14 OpenMinds Resources reviews submitted anonymously by OpenMinds Resources employees. Read employee reviews and ratings on Glassdoor to decide if OpenMinds Resources is right for you.