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Pearce Services

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Pearce Services Reviews

3.1

49% would recommend to a friend

(206 total reviews)
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Michelle Edler

62% approve of CEO

49% positive business outlook

Pearce Services has an employee rating of 3.1 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pearce Services employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

206 reviews
1.0
5 May 2021
Recommend
CEO approval
Business outlook

Pros

None that need to be mentioned

Cons

Benefits are lacking and pay is underwhelming. Negotiate for what you can because the reviews don't matter. If you get a raise it's in the the 2% range. The company turnover is high and if you stay any number of years you will be training new hires constantly. This place is setting themselves up to be a training ground for other companies. They will hire and watch any talent leave for better pay and benefits. The control room is poorly run, and a lack of vision is stunting the growth. They are using a 10 hr alternate work agreement to eliminate OT which limits the amount of money an operator can make. Also, they have decided that they will not go medium impact to avoid the NERC compliance that is associated with that impact. That decision has not only limited the amount of contracts that they can attract but it means that they need to sub control room monitoring for the wind sites that their sister company already maintains. WWS is their sister company and has a portfolio of wind sites. Maxgen and WWS are owned by Pearce, and since Maxgen is incapable of monitoring those wind sites they have to pay another company to do so. This is poor leadership and poor planning. Maxgen has lied to its employees over and over again. Techs will decide to start looking for another job and will be told that they are up for raises and promotions that never come. These are lies that are across the board and should be watched out for. Recently, Maxgen has moved its control room to Tehachapi and without warning fired 3 operators without giving them a chance to relocate. These were 3 operators that understood the processes and did not receive any disciplinary action over the course of their time there. The company shows no loyalty for good employees. There is a culture in the company that allows people to backstab and undercut for promotions, so be careful. There isnt a path to climb the ladder, its more of a path to stack bodies to get to the top. Its not a matter of how well you do your job or your experiences on your resume, its a matter of who you know and how much you can lie your way into a position. Leadership is unaware of what is happening at ground level. The control room has changed VP's multiple times which has affected the growth. There has been a loss of contracts in the last few years with less coming in, and that trend is leading to failure. This is long but must be said. This job is for inexperienced people looking to gain experience and build a resume. If you have a resume built, move on, this is not the place for you.

2.0
28 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Innovative and technically advanced compared to other companies. They employ some of the most experienced and knowledgeable engineers in the field of telphony. Although, not for long without major adjustments.

Cons

Raises are less than cost of living increase. Bonuses and raises will be promised but never delivered as agreed. You will be under cut. Currently this company is turning a great career into a minimum wage job with unit based pay. Less than half of the unit pay any other company offers. Insurance is extremely expensive and continues to increase close than 10%/yr without pay compensation. Mileage rates are less than .25/mi. Any "promotions" are title only. To question any of this puts into question your own commitment. If it wasn't for the greed of this company it would succeed more than any other in it's field.

1.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

High pay for the industry to attract potential candidates. Lot of use of phone based technology. Very smart top management, nothing they do is accidental or not planned out. Management is aggressively trying to win new business in a very competitive market. Benefits if you are single aren't bad. If you make friends with the upper management they will let you get away with anything including not showing up to work.

Cons

The glowing reviews of Pearce on glassdoor are seeded by their corporate recruiter and upper management, don't believe them. There is ZERO work life balance and you will be a corporate slave, you are expected to be on call 24/7 and to show up to work at anytime without notice. You are still expected to answer your phone on sick days, vacation, holidays FMLA, or any other personal days. You can work from home but you will be looked down upon and management doesn't actually believe you are working. A 12 hour day is the norm and you better come in on the weekends to make up for not working 14 hour days. Hourly technicians with company vehicles are expected to lie on their time-sheets so they don't incur double-time or dept or trans issues The management encourages skating around dept of trans, environmental and workers laws to make the company more money. Pearce is trying to gain huge market shares by under bidding everything and than expecting it's employees to figure out how to make jobs profitable. Zero training, you will get thrown out into the field on your first day and than thrown under the bus when you mess up for not knowing. Ask a question and you will get chastised for not knowing the answer, don't ask a question and you will get ridiculed for not asking questions. You will have to report to 2-3 manager who will under mine each other and run you in different directions and than blame you for messing up. This place is everyone for themselves.

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Pearce Services Response
7y
We sincerely regret to hear about your experience with Pearce Services. The company you have described in your review is not who we strive to be, nor do we believe that your review accurately represents who we are. We value anonymous reviews because individuals are able to speak their mind in an unbiased manner. In fact, our recruiting team and hiring managers encourage individuals to leave reviews from time to time in order to learn more about the experience our employees are having and how we can improve. Please be aware that we have no way of discovering who has posted reviews in order to incentivize positive feedback or to react negatively towards anything that is posted anonymously on Glassdoor or any other career resources we participate in. Your review contains some serious allegations, and we take your claims very seriously. Pearce’s leadership prioritizes safety and employee satisfaction and has always provided full authority for Human Resources to investigate and resolve any legal, safety, or interpersonal issues that are brought to our attention. Any concerns regarding safety, workplace bullying, requests for falsification of timesheets, department of transportation issues, FMLA, manager misconduct, or any other issues should be brought to Human Resources as soon as possible so that we can investigate and resolve these issues as promptly as possible. We can’t help if we don’t know! We do understand that with growth comes growing pains, and this year was an exciting challenge for all of us as we nearly doubled in size. We welcome your feedback to identify potential problems so that we may immediately address any issues as they arise and continue to strive toward our goal of being a progressive industry leader in terms of employee satisfaction. Our HR team is always happy to assist and can be reached directly at hr@pearce-services.com, or you may access more specific contact information for the HR and Safety teams via Pearce’s HR Portal on our intranet. Links to the HR portal can also be found in INSITE, and your Paylocity homepage. Thank you for your feedback and your contributions to the Pearce Team.
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Glassdoor has 213 Pearce Services reviews submitted anonymously by Pearce Services employees. Read employee reviews and ratings on Glassdoor to decide if Pearce Services is right for you.