Precious Homes Reviews

2.6

20% would recommend to a friend

(110 total reviews)

Rory Passmore

5% approve of CEO

26% positive business outlook

Precious Homes has an employee rating of 2.6 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Precious Homes employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

110 reviews
1.0
10 Nov 2019

WORST COMPANY EVER

Recommend
CEO approval
Business outlook

Pros

The only good part of this company is the training which are great. But obviously you need them to be able to do the job. Apart from that there is nothing.

Cons

This company only care about money, they don't care about staff or service users, at least these bring a lot of money by being big packages. That is why they will lie during interviews about our clients. They will not tell you that clients they have are dangerous, that your life will be at risk. You don't get sick pay even after incidents where service users will attack you... any type of abuse towards staff is acceptable in this company. I have been physical and psychologically abuse in the daily basis by service user, I suffered harassment since day 1 and none did anything to protect me. Once I left I also suffered financial abuse from the company as they stole my holiday's money. You don't get any benefits, no sick pay, no appreciation, no possible progression. Project are falling apart, dirty buildings, no appropriate staff facilities like toilets. Bullying is a normal practice in this company, from management, HR and even the CEO is not an example of best behaviour towards his staff. Confidentiality doesn't exist. If you whistleblowing anything all your colleagues will find out, they don't keep anything private. Their investigations are a joke. They are not impartial. HR doesn't know their staff, don't know what they are going through in the daily basis . At some point they forgot that they work with people and for people. If managers don’t like you, you will fail probation, and if you were working there for long time already, they will make your days impossible until you leave like in my project, 6 people left in a period of 7 month because they were bullied or because management only expect you to clean other people dirt. They don't allow you to use staff facilities such as pc for work, you are only there to clean and cook. They don't want you to progress because they feel you are a threat They don't give you the rota in advance so you can never make plans. Long hours, they feel above the law because you don't even have 11 h between shifts of break. No life balance.

1.0
2 Mar 2020

Despicable company who don’t care about staff or service users

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None it was very unwelcoming

Cons

This is the most bullying, aggressive, non trust worthy company. Do not apply to work here. They bully, intimidate and do not treat people well at all. They also lie as they are only interested in covering up their poor practice. Complete lack of morals, empathy and governance from the top down.

2.0
10 Nov 2018
Recommend
CEO approval
Business outlook

Pros

None what so ever.. Disgraceful

Cons

Managers do not listen, when they do they break confidentiality. They laugh at your ideas. Do not get a break told you have to eat with the service users. It's our human right to have an uninterrupted break. Favourites get on up the ladder. Those that do all the work and their work get no recognition. Dirty place to work. Short staffed as they all are leaving slowly. No training or they send you on wrong date. Using service users cars without them in it! for a jolly. Financial abuse this is. Service users left on their own no interaction.

avatar
Precious Homes Response
7y
Thank you very much for your review. We take all feedback very seriously and will act on it accordingly to improve our standards and procedures. Some of the comments you have made are extremely serious and I have been in touch with our HR team and they have no record of any of these allegations. Of course if you felt that you were unable to approach the company directly, you have a whistleblowing number which you were given and this would be the appropriate place to raise these concerns - not on Glassdoor. I would like to address some of the points you have raised. We have many instances of Support Workers joining the company and over a period of time becoming a manager and running their own services. These colleagues are not given promotions out of favouritism - they are given the role because they can do the job, they can run a staff team and they will ensure that the lives of our service users will be enhanced. A company such as ours does not have an “Outstanding” rating from CQC by hiring in the way you have suggested. The retention rate in our services is a work in progress however over the past year it has improved dramatically because of enhanced pay rates, support worker forums, improvements in training and improvements to our HR function. To suggest that people are leaving in their droves is not accurate. As I mentioned earlier, Glassdoor is not the place to make such points and I am disappointed that you felt you had to do this. We have an open door policy at Precious Homes and I feel these issues could have been resolved in professional way via the proper channels. Our door is still open to discuss these matters with you if you feel you would like to do so.
Viewing 1 - 3 of 110 Reviews

Glassdoor has 116 Precious Homes reviews submitted anonymously by Precious Homes employees. Read employee reviews and ratings on Glassdoor to decide if Precious Homes is right for you.