Unclear Compensation, No Structure, High Turnover, Instability, Intimidation, and No Accountability
Pros
You have a source of income.
Cons
I would strongly caution anyone considering working here. The culture was tense and uncomfortable. Management relied on intimidation and public belittling rather than support or accountability. Feedback often felt personal rather than professional. Trust between leadership and staff was low. Leadership repeatedly made promises that were never fulfilled. Sales staff were promised a new commission structure. Months passed without any finalized agreement. There was no clear timeline, no transparency, and no follow through. Employees had to repeatedly ask management for updates. In the meantime, commissions were not being paid. Compensation uncertainty alone makes a sales role unstable. The lack of clarity and accountability made it worse. There was no structured training, onboarding, or meaningful support. Expectations were not clearly defined. Goals and responsibilities were vague and shifted without formal communication. Employees are terminated without warning under the label of “performance issues,” yet there were no formal performance reviews, documented feedback processes, or clearly established metrics shared in advance. It created an environment where job security felt arbitrary. In conversations with agencies and media buyers, there were frequent negative perceptions of the company and resistance to working with them. That external reputation made selling more difficult and reflected broader concerns about how the business operates. There were also ongoing promises about improving the office environment, including an office revamp that was discussed publicly. At the same time, basic workplace concerns went unaddressed for months. It is difficult to take leadership seriously when cosmetic upgrades are discussed while fundamental issues remain unresolved. There appeared to be conflicts of interest among management that further eroded confidence in decision-making and fairness. Employees were also being audio and video-recorded. That level of monitoring added to an already strained environment and reinforced a culture of distrust rather than accountability. Overall, there was a clear gap between what was said and what was actually done. Standards of transparency, compensation, and workplace professionalism did not align with what most employees would reasonably expect. If you value stable leadership, clear compensation structures, professional development, and a respectful work environment, I STRONGLY recommend exploring other opportunities.