Restaurant365 Reviews

2.9

33% would recommend to a friend

(277 total reviews)
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Tony Smith

45% approve of CEO

33% positive business outlook

Restaurant365 has an employee rating of 2.9 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Restaurant365 employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

277 reviews
1.0
15 Feb 2024

So bad I Resigned in 8 Weeks and Deleted From my Resume

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were some truly kind, hard-working people at the company who did their best every day with the dumpster fire they were stuck with.

Cons

* The CEO is entirely incompetent and can't handle hearing anything but the most sugar-coated information from his exec team. I spent more time massaging the language I was using in presentations for him than actually executing on my initiatives. * The FP&A practices are alarming. The company is unable to follow even the most basic best practices for things like closing the books. Their billing systems are broken, and customers regularly have to contact support to resolve the constant billing problems. * This is not actually a tech company. It's a Frankenstein monster of half-built in-house platforms and tools, duct-taped together with products acquired via M&A, and with no integration management and no functioning data infrastructure. * This company is smoke and mirrors and I got out as soon as I could. This is not a place you want to work. They also pay on the very low end.

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Restaurant365 Response
2y
Thanks for taking the time to share this feedback and highlighting areas of continued opportunity for the company.
1.0
11 Aug 2024

1 star because I can’t put 0

Recommend
CEO approval
Business outlook

Pros

The pay was pretty nice and it was work from home.

Cons

This is single-handedly the most negative experience with an employer I have ever had. They were extraordinarily unprofessional and I spent the entirety of my time here struggling due to a lack of any sort of real training. HR made a verbal promise and never followed through with management, and accused me of lying when I went to bring it up. This leads me to warn anyone that decides to work for this train wreck of a company, make sure you have a paper trail. Their Human Resources department is not going to be organized enough to handle any pre employment requests. Management was a whole other issue. I was constantly talked down to by a manager with the patience of a toddler. I was eventually terminated due to errors caused by a severe lack of training. I had made my manager aware that she had not sufficiently trained me multiple times, but she did not seem to care and made no effort to amend this. I do not recommend working for Restaurant 365, their lack of not only professionalism, but also their lack of communication and ability to train their new hires lead me to wonder how much longer they will be around.

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Restaurant365 Response
1y
Thank you for taking the time to share your feedback. We hear your comments and are committed to making improvements.
1.0
31 May 2024

DO NOT WORK HERE

Recommend
CEO approval
Business outlook

Pros

Unlimited pto, good benefits, remote work

Cons

- unattainable quota (no help or support from anyone, no collateral while in the field, SDRs were cut from smb for “lack of ROI” after less than 3 months, no budget to attend local events) - the answer to everything is more cold calls, yet the only deals that close are inbound - training is heavily geared towards enterprise reps. Upper management is completely out of touch with smb approaches - absolutely no human component, don’t expect any support from leadership, you are purely a number - OTE is not what was advertised

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Restaurant365 Response
2y
Thank you for sharing your perspective. Your feedback has been shared with internal leaders who can help make improvements in these areas. We continue to learn from and invest in our current and future teammates in areas including training, enablement, and support.
Viewing 1 - 3 of 277 Reviews

Glassdoor has 286 Restaurant365 reviews submitted anonymously by Restaurant365 employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant365 is right for you.