Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (444) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 311 reviews)); "Good pay Extremely involved internship" ((in 132 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Good salary and company vehicle" ((in 70 reviews)); "Great work life balance: Opportunity to work from remote" ((in 52 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 75 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 74 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 66 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 43 reviews)); "Terrible upper management, very corrupt" ((in 38 reviews))

What are employees saying about Reynolds American redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American redundancy and their outlook for job security at Reynolds American in 2026.

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Reynolds American

Reynolds American Reviews

3.2

53% would recommend to a friend

(1,797 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity and inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture and values

2.8

Senior management

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

1.0

1 July 2026

Company car perks overshadowed by poor management and culture

Senior territory manager

Recommend

CEO approval

Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

2.0

15 June 2026

Competitive pay, but slow promotions and low rewards

Territory manager

Recommend

CEO approval

Business outlook

Pros

Salary and benefits are competitive.

Cons

Not very rewarding outside of the pay. Slow promotions due to account managers staying in role too long.

Reynolds American Response

Thank you for your review. Hearing your perspective helps us improve how we recognize performance and long-term contributions.

5.0

10 June 2026

Good company but you need to thrive in high pressure

Senior territory manager

Recommend

CEO approval

Business outlook

Pros

Good benefits, career opportunities, independent work

Cons

Too many priorities, it’s never enough.

Reynolds American Response

Thank you for your honest feedback. Insights like these help us continue to improve the experience for our Territory Managers and field teams.

Viewing 1 - 3 of 1,797 Reviews

Jobs at Reynolds American

Territory Manager - Lufkin TX

Lufkin, TX

View job

Product Quality Tester (2nd Shift)

Winston-Salem, NC

View job

Control Room Specialist

Winston-Salem, NC

View job

Prod Rework Processor

Winston-Salem, NC

View job

Territory Manager - Jacksonville North, FL

Jacksonville, FL

View job

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Ratings by category

Reviews by job title

Company car perks overshadowed by poor management and culture

Competitive pay, but slow promotions and low rewards

Good company but you need to thrive in high pressure

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