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In admin you're seen as the lowest in the company, the respect and pay you get reflects this. You work yourself into the ground for the company, take verbal abuse on a day to day basis from sales, sales managers and customers, are the scapegoat for 90% Of customer complaints, put in extra hours and not a single thing gets appreciated. The communication is terrible and no one in the company has the slightest idea of how much work is put on the admin team. It is very much an advanced admin role but you are paid an entry level admin wage.

1. Misleading salary, you are meant to have a basic salary but it's cancelled once you earn a certain amount of commission. 2. Confusing KPIs that seem to keep changing, every change has resulted in us earning less money due to unrealistic targets for the current market. 3. Addition of new MD and CCO has resulted in Business changes that doesn't benefit the staff at all. 4. Managers treat staff like school children as these people are all ex dealership and don't know how management works in the modern world. 5. Fully smart uniform, but you are never customer facing. 6. You will work a Saturday or BH and not get a day in lieu. 7. WFH should be an option, not a privelege.