SkinKandy Reviews

2.7

40% would recommend to a friend

(77 total reviews)

33% positive business outlook

SkinKandy has an employee rating of 2.7 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SkinKandy employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

77 reviews
2.0
3 Dec 2023
Recommend
CEO approval
Business outlook

Pros

People you work with are great, such an open excepting work environment mostly.

Cons

Quantity over quality. The company had high hopes before it was sold, the now board cares nothing for piercing only for profit. The expectation of staff is ridiculous! Pierce back to back all day, but find time to sterilise and do all the deep cleanings, fill out all the little day books, but don't stay longer then 15min past shop closing. Staff with no piercing experience are expected to be 'qualified' in lobes, helix, navel in the first few weeks. Nipples are next for training, due to popularity. The training regime isint structured around piercing and its complexity, it's structured around what is more popular so they can they make more money sooner. Navels and nipples are too complex for baby piercers to just be thrown into. The non piercers in head office calling the shots will never comprehend. They don't care one bit for the clients, offering externally threaded mystery metal as an option is one thing, allowing external basic steel in complex piercings such as high nostrils is negligent. They sell fashion jewellery claiming it's 'titanium' but neglect to tell the client that it in fact coated with a cheap coloured coating similar to paint. THE PAY!! Get paid less then someone who works at Aldi or coles to work your frigging butt off doing something that requires years of experience to finesse. If you have mental health concerns or are neurodivergent make sure you keep it secret, they will push you out. Upper management is only concerned about profit and not about the safety of staff or clients.💲💲💲

1.0
18 Apr 2024

They only care about one thing....$$$

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great friends, getting to pierce

Cons

Unfortunately, the executives at this company only care about one thing, and that's money. Someone needs to remind them without your staff, your people, your team - there is no Skinkandy! This company is constantly described as a 'fast growing rocketship'....but this rocketship is about to combust and disintegrate into thin air at any point. When you're growing at such a fast rate, but don't have the processes, procedures, or a good, solid foundation in place, you will never be able to succeed, unfortunately. They say that 'People & Culture' are a priority, but culture cannot be created by the HR team. Culture rolls down from the top, and if the top execs care about nothing but money, that's what's going to trickle down..... The staff turnover here is higher than anywhere else I've ever worked. They can't get good, hardworking staff to stick around, because the pay is low, the respect from above is low, the organisation of EVERYTHING is terrible and staff are promoted out of necessity, meaning that you've essentially got the blind leading the blinder. New execs will grow this business at an alarmingly fast rate, just to sell it to investors who care even less, and then this company is going to fall to the ground. I'm glad I got out now.

1.0
8 Oct 2023

Lacking in many areas

Recommend
CEO approval
Business outlook

Pros

The biggest pro will always be the amazing team you work with. A lot of us have similar interests, hobbies etc outside of work, which makes for a fun shift in store.

Cons

Unfortunately, that is where the pro's end. You will either be fastracked through piercing training and be able to pierce everything on the list within 3 months, even if you don't feel ready, or comfortable, or your trainer will push your training to the side to focus on others instead, and you'll find yourself 6months down the line still only able to pierce lobes. I assume it's from upper management, but pushed by AM's and store managers, the importance of QUANITITY of piercings performed , rather than QUALITY. They expect you to pierce with rubbish jewellery, as they advertise 2 for $80 deals, so that's the price customers expect. When you convince customers to upgrade to better jewellery, they are then unhappy with extra costs. Huge lack of support and knowledge from higher ups, people who have no idea about piercing, compliance or actually working in store/clinic are making big decisions about the way we do things at a store level. Feel like the bottom of the barrel in this business. Pretty low pay considering the high-risk work we do, and no guarantee of hours for casual staff which makes it hard to keep a good team. Company is expanding too much yet doesn't have the support, resources or staff to sustain these new stores.

Viewing 1 - 3 of 77 Reviews

Glassdoor has 100 SkinKandy reviews submitted anonymously by SkinKandy employees. Read employee reviews and ratings on Glassdoor to decide if SkinKandy is right for you.