Smart Joules Reviews

4.0

73% would recommend to a friend

(118 total reviews)

Arjun P. Gupta

74% approve of CEO

70% positive business outlook

Smart Joules has an employee rating of 4.0 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart Joules employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

118 reviews
1.0
10 May 2021
Recommend
CEO approval
Business outlook

Pros

They will do big talks, but don't come in trap of joining them. Bring new people from good companies to use and will later ask to leave without any notice , if they are calling you from good MNC their target is to pay you for 2-3 months until they understand something.

Cons

It's a place to spoil carrier!! (All good reviews given to them is only from current employers, who are money dependent). You will understand this if you join them, hope this review will save others professional life.. I wish someone could have written it earlier in detail and this would have definitely saved professional life of hundred's people.

1.0
6 Feb 2024

A typical toxic lala company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none whatsoever, choose a lower package than this company.

Cons

Here's a detailed review for any prospective employee so that they are aware of how this company operates (or rather inoperates) before they decide to join this company and take a toll on their mental health. Your work scope will probably not even match your job description that was provided at the time of hiring. Anything and everything can land on your plate and suddenly you are expected to don the hat of a 'project manager' and get work done. They expect someone from a completely different department to take care of HR and admin work and be present in the office till 8 pm just to receive a courier bcoz they do not have the common sense to have admin do their job. Their lack of planning things shows how poorly this company operates and they expect the employee to be a go-getter in their shit-show. When this was flagged with HR head that how can u expect someone to be present in office till 8pm (a female employee) to receive a courier in an industrial place like Okhla where street lights inoperate during evenings and its unsafe to commute late, the HR had the audacity to say - "I have worked there till 9.30 pm at times". Not sure how one can argue with such logic. The level of unprofessionalism here is just wow. For someone who has more than a decade of experience working, it didn't take much time to figure out that this is a typical lala company. The management is extremely unfit to lead and investors should take a closer look at all the reviews here bcoz most of the grievances are common amongst reviewers and are not isolated incidents. The CEO's attitude is extremely toxic and its surprising to think that he has studied from MIT bcoz it doesn't reflect in his behavior or the way he is running this company. Most of the times his decisions or work allocation are typically ego-driven. An experienced hire would totally cringe at this working culture. They say one of their core values is to challenge the status quo. That is untrue. This is not a place where one can have a differing view. Either dont hire experienced ppl if you dont have any trust in the process and if you do hire, make some behavioral changes and walk the talk when it comes to your core values. The management wants "yes-sayers" only and do not want to be told of the things that are going wrong or illogical. Their communication style as well as policies are highly questionable. They create 1000s of groups on whatsapp, pepper employees with too much information and keep assigning random work at any hour and expect updates at any time of the day - whether it is a weekend or not -- doesn't matter. Most of the times the updates are expected from you for projects you are not even a part of but as the CEO expects everyone to be go-getter champs, he would rather u scour all information from the concerned person and shoulder responsibility even if its not in your work scope and update the group rather than expecting the right person to respond. Every day there seemed like a challenge to prove this idiocracy. Micro-management to the core in a nutshell. This company does not have a probation period and you are a confirmed employee from Day 1. While it works for them, it will not work for you. Their hire and fire culture is such that if for some reason you have to resign, you will be obligated to serve 3 months' notice period. However, if they terminate someone out of the blue, they do not even have the decency to honour their own agreement and serve notice to the employee. I dont know how this is even legal but someone should check their unethical hiring and agreement standards and how they evade from such malpractice. When the HR head was asked to honor the agreement and give a months' notice, she quickly retorted that we can decide to not give notice when we see that the employee hasnt spent much time here. Not sure why they dont offer probation then? When she was questioned on this unethical behavior, she was quick to cut the discussion with "Look, we are not giving any notice and if it gets to quoting the agreement, we can cite exceptional circumstances as a reason also." So basically, they will harass you with a clause that's probably in the agreement to save them any legal accountability whatsoever. THIS IS A HUGE RED FLAG. I hope you read the offer letter terms properly and do not make the same mistake I did. It seems like the only person who would stick to this company is someone who is motivated just by money and keeps his mouth shut and doesnt question the irrelevant work scope that gets added to his plate. They do not want to hear a NO even if its reasonable. This is a HUGE question mark on management's intelligence to assume that an employee's capabilities lie in being a jack of all trades and a master of none. The management is so immature that I think before they think of running a company under the garb of energy efficiency, they need to first ignite some lightbulbs in their brains and understand how to be a better human being before they think of running a company just bcoz they have money. Not only are they inadept at being a leader, the massive ego that they carry needs to be checked upon by investors who invest in such a company as Smart Joules.

avatar
Smart Joules Response
2y
Hi, Thank you for sharing your experience with Smart Joules. As the new custodian of ‘People Experience’ at Smart Joules, it's disheartening that your experience working here left you with such a sour taste. I would really appreciate a conversation to help me get insights on what went wrong. I understand that it would be hard for you to trust the organization but would really appreciate a leap of faith from you in this regard and help me right the wrongs. I can be reached on "hr (At) smartjoules dot in" Thanks in advance!
1.0
13 June 2021
Recommend
CEO approval
Business outlook

Pros

It is one of the few companies that is doing fully financed ESCO, definitely not the best. In simpler words, they fund all the projects that can save energy for a building and get monthly % of savings delivered. Any good energy savings company (there are 100s of them) can do it. The reason they are not doing it yet is that it is financially risk. Once the critical mass is reached, Smart Joules will be nowhere in the market. But you will have a pat on your back for seeding the market and handing over the keys to somebody else. - You *may* feel that you have independence in work - though that is majorly because the company severely lacks experienced leadership and you have to figure out things by yourself. - One big positive aspect ( in the tech team) - The team is closely knit and are there for each other (excluding the CEO) - you can learn a lot from them and make very meaningful, lifelong relationships.

Cons

I don't know where to begin so let me begin with my role. I reported to the CEO and led the whole 20+ member tech team which was building the IoT based building management system. I was involved in almost all of product and tech strategy, hiring and planning, so I can say this with confidence. - The company does not have both - a strong product & technology vision and the maturity to gain that. The founders have absolutely no clue about either product nor tech. If the founders are really good at anything, that is talking big things and spectacularly failing at them. So if you have been told rosy visions and plans - it is very likely that they are just cooked up stories with no sense in reality. - There have been many instances of highly questionable practices which don't meet any moral standards. So if you want to bury your ethics and loose all of your self respect, then please join Smart Joules. You will get to experience slavery. - This is definitely not a company for experienced people. The founders have absolutely no experience running a professional company, leave alone a tech company. You will see this lack manifesting in almost everything - your goals, your OKRs, targets, plans and execution. - Most, if not all positive reviews on the Glassdoor page are manufactured. The founders have "asked" interns and field employees (electricians etc) to put up good reviews. - Most employees (in tech) have either left or are looking out for better jobs. - The policies (esp related to appraisals and salaries) are so opaque and prone to any degree of interpretation as the founders seem fit for their convenience, so take your offer letter with a pinch of salt. - If you are a fresher, you can consider joining if and only if there is some senior team member who is between you and the management team. You just will not want to take that abuse early on in your career. Also you will have a lot of work but don't expect any impact since the priorities change with the drop of the hat and deadlines are always meaningless. So you will work a lot but most of it will not add any value to the end user. - The work life balance is literally non - existent. They work on Saturdays (officially) and many Sundays too. Late into nights and early into mornings. To summarise - if you are just out of college, want to try out many things, is okay to get paid in peanuts and get yelled at, have no self - respect to lose and think you want to change the climate - Smart Joules is the place for you.

Viewing 1 - 3 of 118 Reviews

Glassdoor has 143 Smart Joules reviews submitted anonymously by Smart Joules employees. Read employee reviews and ratings on Glassdoor to decide if Smart Joules is right for you.