Smart Meetings Reviews

4.1

78% would recommend to a friend

(125 total reviews)
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Marin Bright

79% approve of CEO

82% positive business outlook

Smart Meetings has an employee rating of 4.1 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smart Meetings employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

125 reviews
1.0
17 June 2016

A truly toxic workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office is in a beautiful area. The web team is good, and a few others there are quality people.

Cons

Basically everything else. The wife/husband CEO/President team are terrible people. They lie, manipulate and pit employees against eachother to get what they want out of employees. There is zero work-life balance. They expect you to devote your entire life to them when they give no good reason for you to do so. As many have said here, the CEO rules through fear and intimidation and wouldn't know good leadership skills if they were right in front of her. She is also a raging megalomaniac and frequently berates employees for no good reason. The only enjoyable times is when she's not around the office (which can be frequent, since she left for hours many afternoons during my time there all while sending office spies around to make sure all other employees were glued to their chairs). She wears so much perfume to try to mask the fact that she smokes that it's disgusting and often a distraction when she's near. Trying to get to know coworkers during and outside of business hours is discouraged, as the CEO is paranoid that everyone is talking bad about her or the company. People have gotten fired for socializing with each other outside the office. The turnaround in unbelievable. I worked there for about 4 months and saw 16 employees get fired or quit and often not get replaced so others are left with more workload. Only a few employees care about the quality of the product, and sadly the CEO is not among them. She cares more if you kowtow to her egregiously bad ideas and personality than if you do a good job. If you are actually passionate about wanting to produce quality work, you won't get much satisfaction here. Beyond the CEO, most employees that have been there more than a year (there aren't many considering the high turnover) are beat down and afraid of whatever or whoever the CEO might go off on next, often out of the blue. There is no camaraderie or support (profesional or personal) among employees, as most are too paranoid to inadvertantly cross the CEO Leadership does not invest in good people or good equipment. The chairs are more valuable than the computers, and most other equipment (copiers, etc) are substandard, amking it even more difficult to do anything in the ridiculous timeframes management demands (also because the leadership won't hire near enough people to handle the workloads—the CEO excuses this by going on and on about how the employees there should have a stronger work ethic. And yes, employees are often ordered to write fake good reviews on Glassdoor. Just read the CEO's responses to the many negative reviews on here to get a sense of how out of whack she and the company really are.

1.0
14 May 2015

Avoid this company!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They put on a great face to the public.

Cons

This is the most dysfunctional company I have ever worked for. I would not recommend this company to anyone. Please read through the reviews and you will see a common theme: manage by fear and intimidation, high turnover, lack of trust and respect, dishonesty, their way or the highway. The company has asked for specific examples. Here's a couple: owners hold a staff meeting and tell the staff it's their fault that they have not been able to come up with a down payment on a new home (they currently lease a $5M house); or how about the CEO telling the staff she had to let her personal assistant go because the sales weren't high enough to keep her. The management routinely asks their employees to add good reviews to offset the bad ones. They have maybe six long-term employees that faithfully do so. I am not a disgruntled employee, however, their rebuttal will probably state that I am. Please beware of this company! It is not a healthy environment to work in.

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Smart Meetings Response
10y
How could someone so hateful have sat at our meeting, made up lies and posted this. We can't imagine being this ugly- it's really surprising that we trusted and believed in someone- gave them a great opportunity and they thank us like this- this is where karma will prevail. Please start a company with your blood sweat and tears and let's us come critique you... The very compassion you want you have no ability to display. It's a shame so many of these posts came while our CEO was battling cancer with an infant. Really puts it in perspective.
1.0
13 Aug 2017

Stay Away!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees in the editorial and events departments get to travel for free to many great locations. The magazine itself is a beautiful finished product, and the events are always fun and well received by clients.

Cons

The success of the company comes at the expense of the workers, who are never valued and viewed as dispensable. The husband/wife team that own this business are the most horrible people you will ever meet. There's a reason this company consistently has a 75 percent turnover rate...the ownership creates a negative and toxic atmosphere that poisons what COULD be a great workplace, but isn't . Every day employees are subjected to verbal and psychological abuse from the narcissistic wife or the arrogant husband. They pit employees against each other to create a divisive environment. There is absolutely no work/life balance. The benefits are terrible... most workers get just two weeks of PTO, which covers sick leave and vacation time. There are hardly any paid holidays, and due to deadlines employees are often expected to work on them anyway. Steer clear of this awful place. You will get sucked in, give it your all, and get relatively little satisfaction for your efforts.

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Smart Meetings Response
8y
oh darn, we wish you had a better experience. We wonder if you were here for the long 4th of July holiday we gave all? We have lunch with each other everyday- did you get left out? Did you not get to experience our company parties and contest where employees won so many prizes? Did you get a massage daily in our zen room? I feel bad if you were left out, we like to include everyone in the fun. We are very sorry that you feel this way, no one ever complained as we love to hear from our team and make adjustments regularly. We appreciate your feedback- disappointed that you got such a different experience than the majority of our team.
Viewing 1 - 3 of 125 Reviews

Glassdoor has 140 Smart Meetings reviews submitted anonymously by Smart Meetings employees. Read employee reviews and ratings on Glassdoor to decide if Smart Meetings is right for you.