Does Smith Commerce pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith Commerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Smith Commerce. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Smith Commerce?

54% of Smith Commerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith Commerce 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Smith Commerce?

Project Manager (8) , Software Engineer (8) , Manager (7) , User Experience Architect (5) , Developer (4) , (2) , Account Director (2) , Business Analyst (2) , Customer Service Representative (2) , Sales Associate (2)

What are the pros of working at Smith Commerce according to real employee reviews?

"Great people to work with" ((in 39 reviews)); "Great culture and really professional people." ((in 8 reviews)); "Good work/life balance" ((in 6 reviews)); "Good pay" ((in 5 reviews)); "Great salary and competitive benefits" ((in 5 reviews))

What are the cons of working at Smith Commerce according to real employee reviews?

"Poor leadership." ((in 11 reviews)); "Management follow through is poor." ((in 10 reviews)); "Now many of the upper management are gone and the new management is trying to find their footing." ((in 4 reviews)); "long hours each day total" ((in 4 reviews)); "No 401K match" ((in 3 reviews))

What are employees saying about Smith Commerce redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith Commerce redundancy and their outlook for job security at Smith Commerce in 2026.

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Smith Commerce

Smith Commerce Reviews

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3.6

54% would recommend to a friend

(194 total reviews)

Karrie Willis

Not enough data to show CEO approval

52% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Culture and values

3.3

Career opportunities

3.1

Senior management

Smith Commerce has an employee rating of 3.6 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

194 reviews

5.0

27 Feb 2022

culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good Environment to progress career

Cons

nothing to say bad about the company

5.0

19 Nov 2019

News

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Pay is quite good so yeah

Cons

Some tight deadlines which is normal

2.0

11 July 2015

Directionless ship

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Smith has some great projects, some terrific co-workers, and a attractive office space. Most of the gap between culture / business expertise / approach that separates the Gatineau and Seattle offices has been resolved and reduced; it's no longer two distinct companies.

Cons

*There's an intense amount of scrutiny and micromanaging of every thought and action of the employees; and yet, a complete lack of transparency from upper management and little or no engagement with senior management. For most employees, SMITH's culture is one of perpetual fear due to years of consistent, frequent layoffs.

Viewing 1 - 3 of 194 Reviews

Jobs at Smith Commerce

Senior Functional Analyst

Remote

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Sr. Project Manager - Commerce

Columbus, OH

USD 63K - USD 103K /yr

(Glassdoor Est.)

View job

SAP Commerce Cloud (Hybris) Technical Architect

Columbus, OH

USD 66K - USD 121K /yr

(Glassdoor Est.)

View job