Star Entertainment Group Reviews | Glassdoor.com.au

Star Entertainment Group Reviews

Updated 5 Jun 2019

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Found 100 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
80%
Approve of CEO
Star Entertainment Group CEO Matt Bekier
Matt Bekier
33 Ratings
Pros
  • "Nice cafe area with free meals provided for shift breaks(in 11 reviews)

  • "Free food at employee's cafeteria(in 9 reviews)

Cons
  • "Rostering doesn't take into account the health or work-life balance of employees when working in a 24/7 business(in 5 reviews)

  • "Night shifts and dealing with disgruntled clients(in 5 reviews)

More Pros and Cons
  1. "Table Game deal night shift"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Star Entertainment Group part-time

    Pros

    Provide meals Good diverse culture

    Cons

    Need to work at night

    Star Entertainment Group2019-04-02
  2. "3 major dealer"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Croupier 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Star Entertainment Group part-time for more than 5 years

    Pros

    Friends pay could cancel shifts

    Cons

    Can no longer cancel shifts Employer doesn’t care

    Star Entertainment Group2019-06-05
  3. "Great Experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Safety Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Star Entertainment Group full-time for more than 3 years

    Pros

    Never ending learning experience Fast paced and interesting organisation Fun and energetic employees

    Cons

    Non-core gaming departments can take a backseat Hard to initiate change

    Star Entertainment Group2019-05-20
  4. "Easy money"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Star Entertainment Group full-time for more than a year

    Pros

    Attractive salary Staff benefits Good working hours

    Cons

    Lack of career progression. Very unorganised place, the lack of process makes it difficult to do great jobs.

    Star Entertainment Group2019-05-21
  5. "Training and development is non existent"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VIP Services Host in Brisbane
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group full-time for more than 3 years

    Pros

    Family like environment with a lot of team members having worked there since opening and very diverse, Queens Waft development- new Casino

    Cons

    Lack of training and development for front line team members and management, new or updates of programs without them being finished or tested with errors, old and damaged uniforms that do not get cleaned correctly (easier to provide your own), marketing make many mistakes and do not consult with the team who actually work with the guests to gain feedback. This includes promotion material being delivered late or left on...

    Show More

    Advice to Management

    Spend more time training and developing your team and leaders

    Star Entertainment Group2019-04-28
  6. "GSA"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group part-time (Less than a year)

    Pros

    Competative, good cantine and perks

    Cons

    Stressfull, strict and lack of development

    Star Entertainment Group2019-04-09
  7. "Outside view looking in"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Star Entertainment Group full-time (Less than a year)

    Pros

    Great people. But to many no ownership

    Cons

    No ownership of anything. Need to work as a group not individuals

    Advice to Management

    Step up

    Star Entertainment Group2019-04-13
  8. "F&B Server"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook

    I have been working at Star Entertainment Group full-time (Less than a year)

    Pros

    Had a lot of fun

    Cons

    Last minute change in hours

    Star Entertainment Group2019-03-04
  9. "19 rooftop lounge/club"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cocktail Server in Gold Coast
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Star Entertainment Group part-time (Less than a year)

    Pros

    free meals, well organized, uniform provided and washed daily, good pay rates, fun people, welcoming place to work

    Cons

    long hours- work from 3pm to 3am sometimes

    Star Entertainment Group2019-02-21
  10. "Great environment"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Croupier in Gold Coast
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Star Entertainment Group full-time for more than 3 years

    Pros

    Positive, can do team with support for all.

    Cons

    If you don't like shift work or rotating rosters, it's not for you

    Star Entertainment Group2019-02-13
Found 100 reviews