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Stepping Stones Behavioral Solutions

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Stepping Stones Behavioral Solutions Reviews

2.6

33% would recommend to a friend

(71 total reviews)

32% positive business outlook

Stepping Stones Behavioral Solutions has an employee rating of 2.6 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

71 reviews
1.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

It is a job versus unemployment at the cost of your joy, passion and integrity. If money means more to you than these things, it's perfect.

Cons

This company has a CEO that is more concerned with boasting about her status as a "millionaire" than she is with the welfare of clients and employees who tirelessly serve the company whose backs it is run on or improving and perfecting the buisness that allowed her to reach this point. SSBS Company policies change on a whim and are always in favor of the profit of the company without regard to employees or the impact to clients who trust in the company. Management, in conjunction with these ever changing policies, is also increasingly toxic. Self care and work life balance is nonexistent since management will encourage overworked employees to provide free labor regularly, by expecting and requiring them to perfom the duties and workloads of multiple job titles without additional pay, support or time to accomodate the additional responsibilities that are never reflected in their employeement contract agreements. This is all so that the CEO & SSBS can benefit by saving the money that should be allocated towards the salary of the intended roles they've cut and now force unqualified staff to abruptly take on for free. When these same untrained unqualified employees slack or become emotionally and psychologically overhwelmed ultimately being confused, unprepared or flat out unable to do both roles, they are belittled, condescendingly or demoted. For example an RBT can be expected to perform for no additional pay, the tasks and responsibilities of a clinical manager or a trainer can be expected to work as an RBT thus prolonging their ability to perform their own role tasks and responsibilities as well as prolonging their ability to attain their necessary hours for BCBA licensure. BCBAs can be expected to also perform the responsibilities of multiple roles without pay or consideration for the impact saving a buck has on work performance and endurance in an already strenuous field. The corruption within this company only becones exponential as it leads up to the CEO. There is consistent favortism with both clients and employees despite the verbal front of pretending that nepotism is to be explicitly avoided. SSBS is also blantantly misleading in their job postings since their salaries and benefits are being reduced. The CEO is promoting enhanced benefits and pay to attract new unwitting employees who don't know the truth disclosed herein this review. Employees are also manipulated into providing false praise for the comany to mantain the "great place to work facade." The reality is that this company has decided they will now be discharging clients with the greatest needs who demonstrate more problematic behaviors. Clients like this need ABA the most and these clients will now face being dropped. It is heartbreaking. This is a company that kills great hearts and good people who are born for the work. They do this by overwhelming and overworking great people so much that they begin to burn out and feel trapped because they never want to walk away from or give up on their clients. The longer they remain they have no choice but to face working 8 hours days followed by hours of unpaid work at home just to try to keep up with the demands of the workload and ever evolving inconsistencies not comsidering the mental strain.m of enduring all this. There have been excellent clinicians, and workers who have left after reaching their breaking point and some of them were also at the top and able to forewarn others about ethical and integral breakdowns leading to the CEO who appears to be publicly unraveling or enduring a mental break or possibly just finally abandoning the facade of hiding her true colors. If you believe in ABA and the work please for your own sanity and joy of this field. DO NOT APPLY.

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Stepping Stones Behavioral Solutions Response
2y
Thank you for sharing your feedback. We are deeply troubled by the concerns you've raised and want to address them directly. First and foremost, we apologize for any negative experiences you have had during your time with SSBS. Our priority is to provide a supportive and respectful work environment for all employees, and it's disheartening to hear that you feel your passion and integrity have been compromised. We take your feedback about our CEO and management team seriously. We strive to lead with integrity and prioritize the well-being of our clients and employees above all else. We will review our policies and procedures to ensure they reflect our commitment to fairness, transparency, and employee well-being. It's concerning to hear that you feel overworked and unsupported in your role. We understand the importance of work-life balance and will take steps to address any workload issues or unfair expectations placed on our employees. Your well-being is important to us, and we want to ensure you feel valued and supported in your role. Regarding your concerns about favoritism and misleading job postings, we are committed to fostering a fair and inclusive workplace where all employees are treated equitably. We will review our hiring practices and ensure that job postings accurately reflect our current benefits and compensation offerings. Your feedback about the impact on our clients is also deeply concerning. We are dedicated to providing high-quality services to all our clients, and we will take steps to address any concerns about changes to our client population or service offerings. We appreciate your advice to management and will take it to heart as we work to improve our company culture and practices. We are committed to learning from this feedback and making meaningful changes to ensure a positive and supportive work environment for all employees. Thank you for bringing these concerns to our attention. We value your contributions to our company and want to ensure that you feel heard and supported.
1.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Your fellow RBTs and clients.

Cons

This place is going to close down after 2 more BCBAs quit and I am laughing and can't wait until that happens. They have not been able to hire any BCBAs in several months and so many have quit and will continue to quit. I can say most people came to this company because of the paid breaks and pay, but those have been cut hence why most people are leaving. The owner took a client to her house to spend the night..I know what everyone is thinking (super professional) . The state director stepped down because she had to think about a lot because she was rude, unprofessional, and never thought about her actions and guess what she took 1 entire day. The entire upper managment made a video to the company where they were straight up reading scripts and every RBT watched the videos while working and laughed and said that. We get 1 sick day every 90 days (again a joke) They straight up read off google the average number of PTO per year which if you ask around everyone you know gets more PTO than the average on google. This place is a complete joke. It is funny that some people think this place is still a great place to work when in reality it is just a paycheck.

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Stepping Stones Behavioral Solutions Response
2y
Thank you for sharing your feedback. While we appreciate hearing different perspectives, it’s important to address some of the points you’ve raised in a professional manner. At Stepping Stones Behavioral Solutions, we strive to create a positive and supportive environment for all our staff and clients. It’s disheartening to hear that you feel so negatively about your experience with us. We recognize that the attitude and mindset of individuals can significantly impact the workplace environment and team dynamics. It is particularly disheartening to hear that you hope the business closes down, which would result in children losing their education and staff losing their jobs. The reason I created Stepping Stones was to make quality education accessible to those who need it but can’t afford it and to create jobs for passionate individuals who are dedicated to making a difference, not just seeking benefits. The turnover of BCBAs and changes in benefits are challenging issues. Our decisions are driven by external factors, such as Medicaid cuts, which have necessitated some difficult adjustments. Despite these challenges, we remain committed to providing quality care and support to our clients and staff. Our policies and procedures are designed to ensure the best outcomes for everyone involved. The use of paid breaks and fair compensation practices are part of our effort to balance financial sustainability with employee satisfaction. We strive to maintain professionalism and transparency in all our communications. It’s unfortunate that our efforts to communicate openly and honestly were perceived as insincere. As for the claim about a child coming to my house, many of my friends have children who attend the school and are friends with my kids. If this was a concern for you at the time, I wish you had brought it to my attention directly so I could address it. We acknowledge that change can be difficult, and we are continually working to improve our practices and policies. If there were specific actions or behaviors that you found troubling, we would have appreciated the opportunity to address them directly and constructively during your tenure with us. Stepping Stones does not have a place for negative mindsets. We encourage open and respectful dialogue and invite current and former employees to share their concerns in a manner that fosters growth and improvement for all. Constructive feedback is essential, and we are always here to listen and learn. Thank you again for your feedback.
2.0
2 Mar 2024
Recommend
CEO approval
Business outlook

Pros

At this point, I'm not really sure of a pro. The biggest pro is that you get a paycheck every 2 weeks!

Cons

If you're looking for somewhere that can help you grow professionally, stay ethical, and feel respected.... this place is not for you. Do you know that spiderman meme where they're all standing and pointing towards each other? That's the entire executive team. Pointing fingers, blaming others, but yet also taking accountability for themselves by reading off of a script pretending to be "real". The whiplash that I have experienced over the last 4-6 months has been insane. One day a member of the executive team says they're stepping down because they need to work on their professionalism, but then not even 48 hours they announce that this member is now staying in their role. The funniest part of it all is that these executive team members are having ongoing unprofessional and unethical conversations with RBTs in their personal time regarding the company. Run. If you love this field- simply run.

Viewing 1 - 3 of 71 Reviews

Glassdoor has 71 Stepping Stones Behavioral Solutions reviews submitted anonymously by Stepping Stones Behavioral Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Stepping Stones Behavioral Solutions is right for you.