Great colleagues, but toxic environment and low pay
Pros
Great colleagues Great opportunities for training
Cons
Very toxic environment Overtime not optional but expected Management prefer to sit in the office whilst we were firefighting with customers in the showroom with 'tell them you're the manager' if they wanted to speak to someone higher up. One manager liked to remind you on everyday basis that he is the manager Senior Management telling us that they are not able to 'feed their children' due to us not hitting our targets Very very high staff turnover due to long hours and bad treatment Dodgy practices in the workshop- we needed to lie to customers on everyday basis about the status of their car At one point there was only 2 service advisors with over 20 customers each, and the business felt that this is enough and did not want to employ anyone new even if we were doing 12+ hour shifts Lowest basic salary than any other groups I've seen
