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Storr Office Environments

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Storr Office Environments Reviews

2.8

46% would recommend to a friend

(54 total reviews)

Tom Vande Guchte

71% approve of CEO

53% positive business outlook

Storr Office Environments has an employee rating of 2.8 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Storr Office Environments employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

54 reviews
2.0
22 Apr 2011

Uninspiring but stable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Steelcase dealer, so it sells highly-respected products. Management always has best interest of the company in mind; they are not selfishly trying to suck the company dry. Strong values, and they do try to do the right thing.

Cons

Senior management has a horrible tin-ear when it comes to motivating and inspiring its workforce. I have heard it said by senior management more than once, "if they don't like it here, they should just get a job elsewhere." They do try to do right by employees through employee appreciation week and fun committees, but they are mostly childish activities. They display a large chip on their shoulder when they are being generous, as if it is a huge burden, and we are ingrates. They think of employees as children. People of color will not be found in leadership, and the token female position is constantly changing. There are no opportunities for advancement. Pay is mediocre.

1.0
24 Feb 2022
Recommend
CEO approval
Business outlook

Pros

The people (not management) are great to work with and were the only reason I stayed as long as I did.

Cons

Where do I begin? The owners and upper management like to hide behind being a "faith based company" with "family values" but that could not be farther from the truth. Up until a year ago, the company didn't even have maternity leave. Now, you can just take short term disability at 50% pay. Tell me how that supports families and mothers? Late last year they also changed their 401k program to decrease the company match and in turn contribute less to their employees. Our coworkers wanted to celebrate Pride month last June, but that didn't align with the owners "Christian values" and we were ordered to take down anything online that associated Pride with Storr. My manager even made transphobic jokes to me in the past making fun of a trans customer. If you are a company that values diversity and inclusion, DO NOT DO BUSINESS WITH THESE PEOPLE. Support teams are spread very thin and only make about 30-40k/year when they're worth far more. Turnover is high and you'll be expected to do the role of 2-3 people when others get burnt out and quit. Sales people are expected to live on 35k base salary and wait for 1-2 years for their commission to finally be paid after winning a deal. They promise you 100k salaries in the interview knowing that it's nearly impossible unless they cherry pick the best accounts for you. Only after you sign a non-compete and start in your role will you realize that what they told you during the interview process isn't true. But then it's too late. You will be waiting 2+ years for your commission to be paid on work you've already done. The culture is toxic. Management will ask you to submit "anonymous" feedback and then punish you for speaking up. HR is even worse- the head of HR is simply put in place to protect the owner's interests.

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Storr Office Environments Response
4y
Former Team Member, we are sorry you feel the way you do. We by no means are perfect and we have many things we continue to work on to improve but we have also have many positive things which we have accomplished. Here are a few of our successes: 1. We survey our Team Members each year and this past year about 88 % responded with an average satisfaction score of 8.6 out of 10. 2. Our turnover is below our industry average. 3. Our benefit package is above average for our industry. 4. Storr promotes a holistic life view to support our Team Members and has been awarded the TBJ’s Healthiest Employer award over 5 times 5. Our customer net promoter score in 2021 was 78%--that is right up there with Nordstrom's, Starbucks and Zappos. Our people are dedicated to providing great service to our customer. 6. We hire and promote people from all religions and those with no religion; from all races and lifestyle choices. We look to hire the best people. 7. We do not tolerate discrimination or harassment of any kind. 8. In May we are taking all of our Team Members and their significant other to the Biltmore Estate for the weekend to thank them for their hard work during the pandemic. 9. Our sales compensation plans are performance based . In 2021, 11 of our salespeople in the Triangle performed well and earned six figures in compensation. 10. Our living wage minimum for Team Members starts at $16 per hour. 11. Each year our company give thousands of dollars to Team Members who are dealing with difficult circumstances through its “We Care” Team. 12. The company donates 10% of its profits each year to the community. We know our Team Members have different beliefs and perspectives so we don’t use the company name in social media to promote political candidates or social issues. This applies to all Team Members including the owners.
1.0
24 May 2018
Recommend
CEO approval
Business outlook

Pros

The company appears nice - because it is a showroom. That’s what it is, all show. And experience to take to the next job.

Cons

Horrible management and training. The company claims to be Christian and transparent but the fact is they are working against you and talking about you around every corner. You cannot trust coworkers because they are all worried for themselves and stressed. And you definitely cannot trust management - they lie constantly. They claim that they are there to help but they only say things to make you think you can trust them until they throw you under the bus for their own mistakes. Management and owners constantly stress that people don’t stay and it is the reason for their poor reviews. But the problem is with management not knowing how to do their job or the job they are training for. Management is extremely critical over meaningless things but they don’t train on what you need to do your job. Unless you are new to the workforce and just need experience getting treated horribly and operating under pressure, run far away from this company.

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Storr Office Environments Response
7y
We would be happy to view your account to address any concern you may have with Storr Office Environments. Please let us know if HR can assist you further.
Viewing 1 - 3 of 54 Reviews

Glassdoor has 60 Storr Office Environments reviews submitted anonymously by Storr Office Environments employees. Read employee reviews and ratings on Glassdoor to decide if Storr Office Environments is right for you.