Swell (UT) Reviews

4.4

91% would recommend to a friend

(26 total reviews)

Zeke Kuch

91% approve of CEO

87% positive business outlook

Swell (UT) has an employee rating of 4.4 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Swell (UT) employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
29 Dec 2021

Great Sales Team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free sodas and snacks. This is a company driven solely by a strong, thriving, sales team that is highly focused on winning over Podium and Weave customers. If you are a competitive person who thrives on "winning" as an individual this is the place for you. They have the means to pay well. The support team is great, helpful, and friendly.

Cons

The product! Until recently, the design and engineering of the product have been outsourced dev to agencies for the life of the product. It is riddled with hasty, half-baked, features usually hacked together in order to close a sale. It is difficult to use, is constantly breaking, and down often. The product vision and focus are driven by the executives and are micro-managed. The same competitive culture that drives the sales team is how the whole company is run. It is a company that defines success by how much money they are making not on solving a specific problem for their users. Unfortunately, that success comes at a cost to the users who get automatically locked into year-long contracts after a 30 day trial period expires. Sadly, they hold their users to those contracts too, even if the product failure is their fault.

4.0
8 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Workload, Fellow Employees, Small (no big industry regulations), lunches, benefits.

Cons

Job Security, Small, No solid regulations, Dependent on investors, Management constantly changing.

2.0
15 Nov 2022

Great People, Not Great Executives

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The immediate people I worked with in my team were awesome people to work with. I learned a whole bunch from them, and they were always willing to help and have a good time. The technologies we were using were some of the best I've worked with.

Cons

Swell doesn't care about the employees. They see them as a warm body to perform a job to make them money. Things were also really all over the place. The executives could never make a solid decision on anything. We had to back track on stuff fairly often. Lots of useless meetings as well, and meetings that made you ask why you are even working there.

avatar
Swell (UT) Response
2y
Thank you for the feedback--it is appreciated. We definitely had a bit of a rollercoaster year in 2022, with challenges on numerous fronts. However, we have made significant changes to the business, including change across the entire executive team, which we are seeing lead to a more positive and meaningful experience for our employees and our customers as we continue moving forward with clear focus and direction. Our current leadership team sincerely cares about each member of our team, and we strive daily to uphold our Core Values. Our hope is that this is felt across our entire organization.
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Glassdoor has 26 Swell (UT) reviews submitted anonymously by Swell (UT) employees. Read employee reviews and ratings on Glassdoor to decide if Swell (UT) is right for you.