THG Reviews

Updated Sep 24, 2021

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Found 966 of over 1,021 reviews

3.5
65%
Recommend to a Friend
75%
Approve of CEO
THG CEO Matthew Moulding (no image)
Matthew Moulding
574 Ratings
Pros
  • "Nice working environment to work in(in 40 reviews)

  • "Fast paced exciting environment(in 37 reviews)

  • Cons
  • "Long working hours, managers sometimes too young for their positions(in 50 reviews)

  • "Sometimes long hours and also unsociable hours(in 48 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 1.0
      Current Employee, more than 1 year

      Soul crushing working environment

      Feb 5, 2021 - ECommerce Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee benefits Get promoted easily if you have a good/special relationship with senior management

      Cons

      Unappreciative, toxic environment Management who only cares about KPIs, refuse to give the right tools and support to help employees in their DoD responsibilities High employee turnover rate

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      5 people found this review helpful
    2. 4.0
      Current Employee, more than 3 years

      Mileage Will Vary

      Sep 6, 2021 - Senior Software Engineer in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Keep in mind this review is almost exclusively aimed at tech. Beauty / Sales etc will be totally different Salary is typically higher than average for graduates. Excellent place to go to earn some good money after uni and help give leverage to your next move. It seems that grad salaries peaked in 2019/20 at around 40k starting and have since slipped into the mid 30s (2021) Good opportunity to learn (If you are self motivated!!) You'll be thrown in the deep end and will need to learn to swim. You'll be exposed to a lot of tech in a short space of time and you will have the chance to get good at it very fast. If you're lucky your team will be able to help, but you might have to try and learn it on your own Great opportunity for career development if you're motivated. Lots of space at the top, since it has a highish staff turnover. You just need to put some effort in and stand out from the crowd Decently agile. I've seen companies that call themselves agile, but are really closer to waterfall. Some teams at THG are a bit like that, but most are built on decent agile foundations. You'll probably pick up some good work flow patterns at the company Decent work-life balance for the most part. If you just want to keep your head down and earn some money after uni, hopefully get promoted in about a year, and then move on in 2 or 3 years, then THG is really good Some actually interesting projects. If you're lucky, you might get a project that is actually quite fun. There's a huge range of projects (20-30+ large ones) in many domains ongoing at any one time, so plenty of room to find something that interests you I'd recommend THG for a self motivated grad who can cope with stress on occasion and can deal with novel problems with only stack overflow as help. Come for a few years and earn some good cash

      Cons

      Talent retention issues. Lots of people use the company as a way to set themselves up for their next career move, using their higher than average salary as a negotiating tool, and many of the best leave after a couple years. Pro for workers, con for the company Teams are not all created equally. Some teams are incredible, some are god awful. Choose one that has a tech stack you like and hope for the best Culture is somewhere on the 'eh' point of the scale. Not much going on that's worth talking about. You'll probably need to find some friends outside of work if you're moving cities Promotion / Pay rise. Many of the people who leave do so because their promotions often don't come with pay rises (Or they do, but 6-12 months later) If you move teams, your chances of promotion that year drop to almost nothing, and unlucky people who get moved a lot can get stuck with the 'Graduate' title for a couple years. Pay rises are also negotiated between directors, and need to be approved by senior management, so you have to hope you get a charismatic boss. Also be prepared to get paid fairly randomly compared to the rest of your team. I've seen over 20k difference for the same grad rank, and have known graduates who get paid more than the senior devs on their team Eng leads (and even Directors) have limited autonomy. Applying for a non-standard license (or even worse a hardware part) can take literally months, even with pressure from directors. Many requests need to go through C-Level managers, which slows down basically anything that isn't free Ownership isn't always clear. Sometimes you'll have to spend a whole day trying to figure out which team owns a specific piece of tech, and then another day finding who on that team knows anything about it. Sometimes it'll even be an orphan written by someone who left the company 3 years ago. Global docs are generally getting better, but it's rarely great Lots of pressure to move back to the office. After working over a year from home, tech is getting pressured back to move to the office full time. Be prepared for this when going through the recruiting pipeline As always with big companies - mileage will vary depending almost entirely on your luck the day they were choosing who goes to what team

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      7 people found this review helpful
    3. 5.0
      Former Employee, less than 1 year

      great

      Sep 23, 2021 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      everyone is super friendly and the work environment was nice

      Cons

      the only con is that I couldn't have my cats at work with me

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    4. 5.0
      Current Employee, more than 3 years

      Miss

      Sep 21, 2021 - Operational Trainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work with people and sort out their issues.

      Cons

      Many responsibilities. You have to be focused all the time to not do a mistakes.

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    5. 4.0
      Current Employee, more than 5 years

      Explosive growth, fast-paced but not for everyone

      Sep 17, 2021 - Anonymous Employee in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great culture - Fast paced environment - Decent salary - Growing rapidly so lots of room for career progression

      Cons

      - Remote working not nearly as good as other companies are offering - Staff retention is poor for a multitude of reasons - Benefits could be better

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    6. 5.0
      Current Employee, more than 1 year

      Good

      Sep 11, 2021 - Web Developer in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment, good people, good place to learn

      Cons

      No cons for this company

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    7. 4.0
      Current Employee

      excellent

      Sep 10, 2021 - Data Analyst in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, Pushes you, Learn a lot

      Cons

      Thrown in at the deep end which is a good thing

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    8. 3.0
      Former Employee, more than 3 years

      Highs and lows

      Sep 24, 2021 - Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Young, dynamic culture. Lots of office fun activities, in house coffee shop and nice offices

      Cons

      Competitive environment and a fight to the top

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    9. 2.0
      Current Employee

      Operations

      Sep 23, 2021 - Inventory Control Specialist in Warrington, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the salary is fair for the job you have to do staff discounts annual leave increases with each year of service

      Cons

      poor management of operations HR always stand with the company, dont really address your problems promotions are based on who they like not who is actually fit for the job small issues like not enough technical equipment or microwaves in the canteen take a ridiculous time to improve, if ever no personal goals or 1 to 1 meetings

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    10. 5.0
      Former Employee, more than 3 years

      Epuc

      Sep 6, 2021 - Anonymous Employee in Northwich, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Energy, promotion, fun, faced paced.

      Cons

      None at all, great place

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