Teikametrics Reviews

3.5

63% would recommend to a friend

(184 total reviews)
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Alasdair McLean-Foreman

67% approve of CEO

61% positive business outlook

Teikametrics has an employee rating of 3.5 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teikametrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
1.0
29 Apr 2021

A Formerly Great Place to Work

Recommend
CEO approval
Business outlook

Pros

Remote first company with schedule flexibility

Cons

When I joined Teikametrics there was a clear vision effectively conveyed to the employees. I felt like we were a market leader with potential to become dominant in the field. Unfortunately, a series of bad management decisions and kinda absent CEO has changed my opinion - the product's functionality has fallen behind the competitors and prior company culture has disappeared. After the prior CTO’s departure a little more than a year ago, the engineering team was shifted in its reporting to product leadership. A new engineering leader wasn't hired until November and even now, engineering leadership reports to product. The imbalance between product and engineering interests has led to each team operating as a silo instead of working together to improve the product. Product leadership sets unreasonable project deadlines while consistently failing to consider input from engineers on realistic timelines. This dysfunctional management has led to a recent exodus of many long tenured key players. The recent spate of employees leaving the company was one of the two primary factors in my decision to leave. With each departure, work was simply assigned to the remaining engineers with no job title or compensation change commensurate with the additional responsibilities. The company launched a new annual review cycle this year with annual promotions and raises to be announced by mid February. As of mid April, engineers still hadn’t received their results and leadership refused to commit to any timeline to fix it. The path to promotion is also not clearly defined at Teikametrics - performance metrics are in continuous flux as product priorities frequently shift mid quarter. While the above stated reasons were enough for me to pursue other opportunities, the primary reason I left Teikametrics is the unequitable treatment received by female engineers. Team members reported issues almost immediately with the new engineering leadership; another employee even described leadership's actions as gaslighting. After trying to make the best of a bad situation, I brought my concerns about the gender based discrimination to engineering leadership. I was extremely disappointed to learn from the Chief People Officer that my concerns were never brought to her attention by engineering leadership. They ignored the problem and did not address my concern as any respectable company would through normal HR processes. In effect, they buried my concern. Leadership talks of diversity as a priority - that was not my experience. The combination of the poor leadership at Teikametrics and more importantly, my personal experience being judged by my personal attributes rather than my performance gives me no choice but to strongly recommend avoiding this company to job seekers.

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Teikametrics Response
5y
Thank you for taking the time to provide your feedback and raise the issues you experienced during your time here. As you know, we are striving to build a more diverse and inclusive space that works for all in the tech community, but that also takes time. We are on a high-growth journey; there are things we have already done to build this foundation, but, this is not a destination, as we will need to continue to deepen and expand these efforts in order to continue to realize the diversity, equity and inclusion we want to see to make our workplace even better. Thank you again for letting us know where we need to improve. Your transparency and honesty is key to our growth. I’m sorry that you left Teikametrics because these experiences were tolerated, and please remember I am always here to chat and address further if needed. ~Marian, Chief People Officer
1.0
27 Apr 2021
Recommend
CEO approval
Business outlook

Pros

eCommerce datasets are large, the former CTO was great but he left over a year ago because the CEO is in outer space and alienates every good employee of the company. We had a chance to build something great but that chance was squandered.

Cons

CEO is completely unqualified. It's impossible to build a good product when the business plan is constantly changing and when the CEO's ideas are so far out of touch with reality. He literally once told us we should build something because "he went to Harvard". He is a clown. There was also a ton of chauvinistic, sexist and insensitive behavior in the product organization that went completely unchecked for a very long time. The team did not ship a single piece of technology in the entire year of 2020.

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Teikametrics Response
5y
Thank you for taking the time to share your experience. I’m sorry to hear you feel this way about our CEO and our product. The inappropriate behavior you mention is something that we absolutely do not tolerate. I invite you to have a confidential conversation with me; please email me directly or write me a direct message on LinkedIn so we can address these concerns. Thank you again for your feedback. ~Marian, Chief People Officer
1.0
25 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Start-up vibe, cool office in the seaport, dog-friendly, snacks

Cons

Pays employees well under market, and there is no respectful work/life balance. Management does not have a clear vision and changes up department structure frequently. They are not transparent about these changes and don't seem to take feedback seriously (even when they ask for it). Employee expectations are repeatedly not managed, and it's not uncommon to be hired for a specific role then have your title changed out of nowhere.

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Teikametrics Response
5y
Change can most definitely be a constant at startups, and it’s something that has been rather familiar to Teikametrics. To help manage change, we have increased clear and transparent communication from leadership, inter and intra-team and feedback loops up/down and across the organization. Since expanding our Global People Team this past year (I started in May!), we have worked to better understand our employee needs and meet those needs introducing engagement surveys, new programs, benefits, cross-functional committees, evolved performance feedback / system, etc. We have also done an audit of our benefits, pay, etc which informs us on how we’re doing competitively and how we can stay competitive. We have already rolled some of those changes out and will continue to in 2021 and beyond Your advice to management rings true. Our employees are our most valuable assets, and it is our goal is to take care of the team, so we can not only maximize the potential of all our sellers, but of course our people. Thank you again for sharing your thoughts about Teikametrics, we wish you the best in your career. - Chief People Officer
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Glassdoor has 191 Teikametrics reviews submitted anonymously by Teikametrics employees. Read employee reviews and ratings on Glassdoor to decide if Teikametrics is right for you.