Temperley London Reviews

Fundamental lack of alignment at leadership level, resulting in constant confusion, conflicting direction, and wasted effort. Decisions are often reactive and frequently reversed, making it extremely difficult to deliver meaningful progress. High turnover in senior roles with little to no transparency, creating ongoing instability and uncertainty. Expectation of being “always on”, regular out-of-hours contact, including evenings, weekends, annual leave and public holidays (including Christmas day!). 'urgent' meetings scheduled for Saturday 9am- HR does nothing to implement healthy boundaries. Removal of flexible working, remote options, and any family-friendly benefits, leaving an outdated and unsupportive working environment. No salary progression over a number of years despite increasing responsibility and workload. Culture driven by pressure and blame rather than accountability or collaboration. Disrespectful communication is a daily common occurrence. Lack of psychological safety. employees are unlikely to feel comfortable challenging decisions or raising concerns. Inconsistent and unclear management structures, with shifting priorities and limited support. Teams are under-resourced, yet expectations continue to increase. Unprofessional behaviour and inappropriate workplace commentary are not uncommon. Pregnant women or returning from mat leave mothers are treated poorly, team members appearance is made fun of, senior leadership speak terribly about each other. Toxic is an understatement. Bullying is normalised and HR are nowhere to be found.

A significant leadership change last year shifted everything. Reduced maternity pay, summer Fridays scaled back, and a return to five days in-office enforced with less than 24 hours notice from fully remote. An expectation to be available at all times, regardless of bank holidays or annual leave. Misalignment at the senior level spread quickly - morale declined, good people left, and a divide formed that became impossible to ignore. Progression pathways were unclear, performance reviews were rare and largely meaningless, and structural changes were communicated poorly if at all. The culture went from collaborative and creative to uncertain, fractured and toxic. Such a shame for a brand with so much to offer. Worth being aware of if culture, stability and professional leadership matter to you.