The Home Depot Reviews | Glassdoor.com.au

The Home Depot Reviews

Updated 21 June 2018
17,590 reviews

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3.5
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The Home Depot President & CEO Craig Menear
Craig Menear
4,950 Ratings

17,590 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "Hard to get into a full time job" (in 879 reviews)

More Pros and Cons

  1. "Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Orange
    Former Employee - Department Supervisor in Orange
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Stable Company, can move up if you work hard and ignore the politics. Pay in long run can be good if you move up.

    Cons

    Politics, different messages from different managers. If not part of inner circle will not move up.

    Advice to Management

    Do not be afraid to listen to an hourly associate who might know more than you.

    The Home Depot Response

    3 Jun 2014 – Client Partner

    Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have... More


  2. Helpful (2)

    "CAREER GROWTH: Everyone is Responsible for Doing Their Part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Atlanta, GA (US)
    Former Employee - Senior Business Analyst in Atlanta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    * Executive/Most Senior leadership genuinely cares, wanting the best for people and the organization
    * Executive/Most Senior leadership surrounds themselves with smart people to make sound business decisions and take smart risks for the betterment of their associates, organization, and the bottom line
    * Executive/Most Senior leadership consistently walk their talk, having integrity, character and taking ownership
    * Executive/Most Senior leadership and most managers appreciate people with strong, impeccable work ethic and adaptability
    * Great working environment: fast-paced, friendly, exciting, diversity is welcomed, and associates support each other (individual teams and cross-functionally) to ensure the success of tasks, projects, and events
    * Middle management, for the most part and depending on the business area, is: fair, supportive, and understanding
    * Wealth of opportunities to take your career any direction you want, IF your current manager champions you, OR you know the hiring manager; so network smart and with a purpose, and maintain a champion
    * Pays very well (above minimum wage and market comparable)
    * Excellent benefits (medical, dental, life insurance, 401K +matching)
    * Awarding perks (bonuses, training classes, care/solution hotlines)

    Cons

    * Favoritism, cliques, politics, biased performance reviews, and unethical managers can make it difficult for anyone, even top talent, to fairly grow their career
    * Conflict-avoidance is thick (1) Human Resources working for managers instead of associates, not taking associate concerns seriously, and not being true mediators for amicable solutions (2) Untrained, unseasoned, immature managers “getting rid of people,” instead of taking the high road and ownership to work through concerns
    * Middle management, small percentage and depending on the business area, tend to be: unfair regarding associate development, showing favoritism and suppressing talents of others; insecure; intimidated by direct reports; and retaliatory

    Advice to Management

    * EXECUTIVE/MOST SENIOR LEADERSHIP: Please get rid of performance reviews because they do not speak to the true quality of individuals, teams, or the work, and reviews are too subjective (feckless managers insert gratuitous biases and inaccurate information that tarnish people’s reputation which can prevent them from fairly growing their career); Spend a little more time with front line associates (due to the layers between you and them), listening for understanding and ensuring that the right thing is always done; Transform the culture into objectivity-focused a.k.a. quality of work opposed to “likability”

    * HUMAN RESOURCES LEADERSHIP: Become better advocates for associates and effective mediators for them and their managers to ensure palatable solutions; Develop mandatory instructor-led Leadership Training classes for managers; Implement programs and systems that reveal internal untapped talent to increase fairness in role selection and robust distribution of talent (skill sets)

    * MIDDLE MANAGEMENT: Read "Built from Scratch" by B. Marcus and A. Blank; Ensure that your personal core values align with THD's Core Values while in the workplace; Knowing that “liking” someone is a choice and a bonus, focus more on: value-add tasks and projects, quality of work, and associate development for each person you are responsible for leading

    *ALL: Keep up the GREAT JOB! Loving that stock price!!
    #OrangeBlooded #FairCareerGrowthForAll #THDRocks

    The Home Depot Response

    21 Jun 2018 – Client Partner

    We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our... More

  3. "Good first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Home Depot part-time

    Pros

    Customers
    Hours
    The schedule Flexibility

    Cons

    Communication between you and the managers


  4. Helpful (1)

    "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor
    Current Employee - Department Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Benefits, career advancement opportunity, pay

    Cons

    Tenured associates not open to change, petty complaints to upper Management/ Awareness line from associates when things dont go to their liking

    Advice to Management

    Walk the aisles more

    The Home Depot Response

    21 Jun 2018 – Client Partner

    Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have... More


  5. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Interesting staff - chance to meet people from all walks of life.

    Cons

    Management decisions for career advancements are based on favoritism and personal interests from district level down.


  6. "Graveyard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Home Depot full-time

    Pros

    Weekends off
    Decent pay
    Some good crew members

    Cons

    Management not consistent. Too many cheifs, not enough Indians.

    The Home Depot Response

    21 Jun 2018 – Client Partner

    Thank you for taking the time to share your comments. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group... More


  7. Helpful (1)

    "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Staten Island, NY (US)
    Current Employee - Anonymous Employee in Staten Island, NY (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Very knowledgeable supervisor
    Great support team
    Great place to learn to things

    Cons

    A lot of favoritism I’m currently working here for 6 months and the new guy has been here for 2 months
    I put in a lot of effort while he’s on his phone all day and they promoted him to full time even while I asked for full time

    Advice to Management

    Don’t play favorites, actually look at your employees who work and who doesn’t.. otherwise it’s a good place to work

  8. Helpful (1)

    "It’s hard but rewarding work and there is obvious room for advancement for those who want to work for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Associate in Albert Lea, MN (US)
    Current Employee - Lumber Associate in Albert Lea, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Team oriented with a family feel. Management understands the need for work life balance. Frequent meal/snacks/treats available through organized employee committee. Structured job priorities.

    Cons

    Relatively low entry pay. Busy times can get stressful. It can be hard to meet every customers expectations.

    Advice to Management

    It really would be nice to have an employee discount of some kind. Even if it was something you could only use once a quarter or up to a certain dollar amount per year.


  9. "Big Box Retail with a heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Waco, TX (US)
    Current Employee - Operations Manager in Waco, TX (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Mega corporation that cares about their associates and the communities they work in.

    Cons

    Open long hours and varying schedules

    Advice to Management

    Stay true to the founders and their culture and values


  10. "Good first job been there over four years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Henderson, NV (US)
    Current Employee - Retail Sales Associate in Henderson, NV (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Great first job to have
    Pay well
    Managers are friendly
    Fast paced
    Meet new people and build connections

    Cons

    Not a lot to complain about supervisors like to take extra long lunches and disappear but other than that Homedepot is amazing compared to other jobs I’ve had

    Advice to Management

    Keep doing you


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