The Smith Reviews

I trained there for over a month making below minimum wage. It took a while because they couldn’t process my social security at first so I couldn’t start? It was strange and took weeks to actually start working. Then after my training and “mock service” they called and said they would not be moving forward with me. It was shocking because the whole time it had gone really well. I was never given any feedback to make me think I was not doing well. I only got positive feedback. I passed all my tests first try every time and I was literally taking tables completely on my own with no issues (and still not making tips cause I was training). After my “mock service” the manager called me and said there were “too many hiccups” in my mock service and so they would not be moving forward with me. I tried to get more info out of them but he just kept telling me that they just were not moving forward. I was so caught off guard. I asked for a second chance and they said no. I have worked as a waitress before and never had any issues, and I know what I’m doing! I would NOT trust this establishment. Don’t waste your time like they wasted mine.

Splitting parties of 10 or more can be understandable, However, you are looking at splitting 3 parties with other servers who are also splitting other parties. You're left trying to coordinate with the entire restaurant and at times serving the party by yourself but still having to split the profit. The more you bring up an issue the more its reflected on your schedule. At some point you'll get the "we've noticed you aren't happy here" talk. That's the hint that soon after you'll get fired. This includes everyone, even managers! The amount of people that have come and gone from there is incredible!!! This is in big part due to the gm. Management is stretched so thin that its nearly abuse.