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      Thrive Agency

      Engaged employer

      Thrive Agency Reviews

      5.0

      99% would recommend to a friend

      (266 total reviews)

      Matt Bowman

      99% approve of CEO

      99% positive business outlook

      Thrive Agency has an employee rating of 5.0 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Thrive Agency employee rating is 34% above average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      266 reviews
      1.0
      1 July 2019

      Start your own agency - You are just training your competitors

      Seo specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      All your thoughts creativity and ideas are taken and handed to your managers and then your manager takes credit for this. You train your manager to take your credit.

      Cons

      The company is partially owned by an investor and because of this, they don't give raises no matter how much you contribute or upsell it's not going to get you a raise they will happily replace you. Matt Bowman is a hermit who dodges any interaction with employees Matt Bowman routinely says you cannot have a quarterback who is the wide receiver yet forces all his employees to be in non-stop meetings all day and wonders why fulfillment takes a back seat. Matt Bowman last year decided to terminate yearly bonuses which you get from upselling clients (and did not tell his employees) literally was something you would see in Game of Thrones every employee was talking about how they're done and starting their own agency even upper management. They have many false statements in their onboarding documentation. Like you will get a macbook

      avatar
      Thrive Agency Response
      6y
      Thrive values feedback from both our alumni and current employees. We work in a fast-paced agency environment that values creativity and hard work from our employees while providing a strong work-life balance. Each employee is provided autonomy and is responsible for their work effort and results for all of our clients. Working at Thrive you will find that Matt Bowman is open to meet with each employee to discuss any concerns that the employee may have. Matt truly cares about his employees and understands the financial impact that he has on his employee’s families. Matt has paid out performance bonuses every year when the company has met its financial goals. Thrive paid out a performance bonus for 2018. Thrive does have a minority investor who provides strategic guidance to the company. The minority investor is not involved with the day-to-day activities nor has any input into employee compensation. This role requires the Specialist/Strategist to own the relationship with their client. This involves strategy and implementation by the employee. Our core values focus on relationships and results. This requires that our employees own the relationship with the client. Owning the relationship includes meeting with the clients regularly to discuss strategy and report on results. We want to be transparent with the work we are performing for all of our clients. Time management is a required skill for this position. All new employees that start with Thrive receives a $500 technology stipend to be used towards a new computer of their choice or home office equipment. We have a saying, “Better Never Stops”. We value feedback to help Thrive to continuously improve.
      2.0
      6 June 2023

      Sounds Appealing But...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      As with any agency, the people are what make it. 401k match (2-3%) Remote-first workplace Unlimited PTO... until it wasn't

      Cons

      Management - don't get me wrong, there are amazing managers at Thrive who bust their butts every day and advocate for their teams. Upper-level mgmt or "ELT" never felt this way. Thrive had 3 different Director of Operations in a 1 year. They willingly promote and gladly depart from others even if they are a high performer. Unlikely you'll be given a clear answer on growth path and if you could ever expect an increase in pay. Exit interview was an informal chitchat, no questions were asked. In the end, they don't really care why you're leaving the only question they'll ask you is where are you going? Equality in pay across employees based on location and industry averages. Unlimited PTO was removed in 2023. They used this to attract talent and then took it away because a few abused/underused it when 200+ other employees were incredibly professional and reasonable with the time allotted. They even tried to give time off standards in the Unlimited PTO Policy (unlimited wasn't really unlimited). No cost of living raises. HR solicits Glassdoor reviews. Not good at predicting/forecasting employment needs. Constant revolving door. Teams are often understaffed or constantly replacing employees who've quit. Standard 8-5 and logging time. By the end, I felt incredibly insulted, undervalued, stressed, and just ready to get out.

      avatar
      Thrive Agency Response
      3y
      Sorry to hear that there are several components that failed to meet standards during your time at Thrive. While high performers do indeed have opportunities for promotions, we continue to encourage and support a team mentality. The amount of employees and clients continue to grow, and with growth, change will also continue to happen including policy and structure updates in accordance to team and company needs. Please know that thoughts are always taken seriously during exit interviews no matter how the conversation unfolds. Culture and Core Values remain top of mind at Thrive as well and your feedback is appreciated!
      2.0
      11 Jan 2023

      High Expectations, Below-Average Compensation

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote working allows for flexibility Bright and sharp colleagues

      Cons

      President is highly focused on giving back to the community but isn't focusing on giving back to the team. For the past year, Exec. Leadership has been dangling the prospect of updates to compensation for each role, however, nothing has changed. The profit share bonus is not worth noting, Management says "set your expectations low and hope for a bit more than that". Extreme focus is placed on the growth of the core service team (SEO), however, supplemental service teams are not supported, hardly given any attention by Leadership, and are expected to hustle as if it were their own company (many of these teams are no more than 1 or 2 people).

      avatar
      Thrive Agency Response
      3y
      Thank you for your honesty. I am sorry that you feel like your experience here at Thrive was not a positive one. Feedback is a blessing and we certainly will elevate your concerns. Our compensation strategy includes multiple facets of what makes Thrive one of the best agencies in the world to work for. We recently hired a new Controller who already is putting the wheels in motion to address some of what you outlined in your review. The way in which we work and the way in which we deliver results to our clients is our top priority. Thank you for voicing your concerns and we look forward to making some corrections and improvements in the new year. We are committed to our employees and to making this a better agency!
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      ReviewsThrive Agency reviews

      Glassdoor has 288 Thrive Agency reviews submitted anonymously by Thrive Agency employees. Read employee reviews and ratings on Glassdoor to decide if Thrive Agency is right for you.