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      Tripcentral

      Engaged employer

      Tripcentral Reviews

      4.8

      96% would recommend to a friend

      (82 total reviews)
      avatar

      Richard Vanderlubbe

      96% approve of CEO

      95% positive business outlook

      Tripcentral has an employee rating of 4.8 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

      Reviews by job title

      82 reviews
      1.0
      7 May 2016

      Head Office

      Head office
      Recommend
      CEO approval
      Business outlook

      Pros

      I honestly can't think of any. I feel bad for the staff who are still there and are constantly being given false hope that things will improve.

      Cons

      Performance reviews are seldom to none. Salary increases are pretty much unheard of (there are people there who have not been given a raise in 5+ years) Managers reasoning being that they "can't afford it". Hard work rewarded by more work that the slower staff cannot do themselves. Learn not to mention when you are finished a task and ask if there's anything else you can help with. This will lead to you being taken advantage of. If you ever mention that you are overwhelmed with work managers will respond simply with "job security". Unpaid mandatory annual work meeting in Toronto to see the agents get rewarded with prizes and trips. Sorry, you in head office don't get anything (can't afford it)

      1.0
      18 Sept 2016

      Incredibly disappointing

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If Tripcentral management were to follow the words "Lead by example", then every employee would show up at 11am and leave by 5pm. If you are a lazy individual who doesn't have any interest in really working, or having appropriate work hours, then this is the job for you (not really my thing). Friendship loyalty seems to be more important than keeping someone employed because of work ethic and good productivity. There are employees who have been here for close to a decade, and they most definitely would have been fired at any other company. This leaves the decent employees frustrated, unhappy, and constantly looking for other employment. Tripcentral's employee turnover rate reminds me of a Union Station revolving door.

      Cons

      Tripcentral is an extremely unhealthy environment to work in. They focus more on spending as little as possible, rather than creating quality success and happy employees. They are the Bi-Way of the travel industry. Their Head office doesn't have a single window, is a sweat shop in the summer, a meat locker in the winter... and despite the non-stop complaints of temperature, they don't really make much effort to find a permanent solution. Raises are non-existent... no matter how stellar your work performance is. No bonuses. Horrible health benefits. You'd be better off working at McDonald's. Resigning from Tripcentral was the smartest decision of my life!

      3.0
      3 Jan 2017

      Travel consultant

      Travel consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Regional manager and owner very approachable and easy to talk to...but the entire company needs a major overhaul in its compensation package

      Cons

      Targets are unrealistic if you work regular hours. Enormous pressure to work overtime to meet the targets and there is no overtime pay!

      Viewing 1 - 3 of 82 Reviews
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      Glassdoor has 84 Tripcentral reviews submitted anonymously by Tripcentral employees. Read employee reviews and ratings on Glassdoor to decide if Tripcentral is right for you.