Urban Barn Reviews

3.6

61% would recommend to a friend

(241 total reviews)

Linda Letts

88% approve of CEO

49% positive business outlook

Urban Barn has an employee rating of 3.6 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Barn employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

241 reviews
1.0
2 Mar 2017

Design Consultant/ Sales Associate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Discount - Nice store and products.

Cons

- Rude assistant managers/managers: Humiliation infront of customers, yelling, degradation towards employees, superiority complex from managers - Unflexible hours. Working hours would be decided by management without asking employees of their schedule first. Certain days employees were "forced" to be present but without asking if we were available. - Low wages and low commissions - Frequent fights between management and staff over commissions. - Employees expected to lift very heavy furniture on their own. Urban barn would not hire anyone external to help lift heavy furniture into vehicles etc. - Heavy manual labour expected including mopping floors, vaccuming the entire store (approx 2-3000 square feet), taking out garbage etc. with no support and for minimum wage. (There are cleaning companies that charge several hundred dollars for this type of work.)

1.0
15 Oct 2019

No Respect

Recommend
CEO approval
Business outlook

Pros

Can't think of one, Nothing about this company is a PRO

Cons

You are forced to lie to deceit the customer in order to hit sales targets. The RM focuses more on your sales than you as a person, its always a case of what have you done for me lately. Commission is a joke, product quality is horrendous, and the support from head office is nonexistent when you complain to HR.

2.0
29 Oct 2018

What's in your "pipeline"

Recommend
CEO approval
Business outlook

Pros

Great in store staff. 40% discount.

Cons

High goal expectations for associate, leads to stealing of sales. Comission sales can be stressful to some and cause animosity between the team if managers cannot keep it under control .

Viewing 1 - 3 of 241 Reviews

Glassdoor has 246 Urban Barn reviews submitted anonymously by Urban Barn employees. Read employee reviews and ratings on Glassdoor to decide if Urban Barn is right for you.