Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Workday

      Engaged employer

      Workday Customer Success Manager reviews

      3.2

      46% would recommend to a friend

      (38 total reviews)
      avatar

      Aneel Bhusri

      Not enough data to show CEO approval

      46% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.5

      Diversity and inclusion

      3.4

      Compensation and benefits

      3.1

      Culture and values

      2.8

      Career opportunities

      2.5

      Senior management

      Customer Success Manager employees have rated Workday with 3.2 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Success Manager professionals have a good working experience there. Workday is rated in line with the average (within 1 standard deviation) by Customer Success Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      38 reviews
      4.0
      10 Feb 2026

      Era crossroads

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Best work/life balance I’ve seen in awhile. The people are all wonderful. Everyone is willing to help you if you have a question. Very customer centric. Global company that keeps expanding. While the world waits to see how AI will transform all industries Workday is head down and willing to meet the moment. Exciting things on the horizon and the founding CEO just stepped back into the ring which seems to be giving everyone a boost of energy.

      Cons

      Large company at such a pivotal time in tech…comes lots of change to adapt. Workday has some of the best so when people leave they are leaving to competitors. It can feel sudden.

      avatar
      Workday Response
      3mo
      Thank you for taking the time to share your feedback. We strive to make our Workmates a priority in everything we do. As supporting our people is one of our core values, your input is genuinely appreciated.
      1.0
      6 Feb 2026

      So sad, worse and worse

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people that are still left in my team that I interact with on a daily basis are just fantastic.

      Cons

      The culture here was fantastic. You felt like a valued part of a team as a person, as an individual and you were all invested in the company together. That is long gone. Successive rounds of redundancies, massive cuts in benefits and then zero pay increases mean we know we are nothing but a number. The good will that people had is gone. We're no different to Oracle, SAP etc....just a different logo. "People" is one of our 6 values. Time to reduce it back to the one value of "Profit"

      avatar
      Workday Response
      3mo
      Thank you for taking the time to share your feedback about our work environment. We strive to create a positive workplace culture and take your input seriously. Please don’t hesitate to reach out with specific information or suggestions via email at our Employee Relations mailer (employee.relations@workday.com).
      Viewing 1 - 3 of 38 Reviews
      Related searches: Workday Customer Success Manager jobs | Workday Customer Success Manager salaries | Workday benefits | Workday Customer Success Manager interviews | Workday conversations
      Workday reviewsWorkday Customer Success Manager reviews

      Glassdoor has 5,111 Workday reviews submitted anonymously by Workday employees. Read employee reviews and ratings on Glassdoor to decide if Workday is right for you.