easyJet Reviews

4.1

78% would recommend to a friend

(1,533 total reviews)
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Kenton Jarvis

68% approve of CEO

71% positive business outlook

easyJet has an employee rating of 4.1 out of 5 stars, based on 1,533 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The easyJet employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

2K reviews
4.0
21 June 2025
Recommend
CEO approval
Business outlook

Pros

great team, love to interact

Cons

long hours, poor pay, hard to progress

2.0
5 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Size of company means lots of positions and opportunities for progression. Slightly above industry average pay. A few very passionate and lovely people here and there at all levels (albeit not enough). Ex-EZY crew might just be some of the most resilient and hard working in the world.

Cons

Sole priority is shareholder dividends creating toxic profit-centric culture that sends a torrent of bullying and bureaucracy downwards. End result passengers are treated like cattle and only dysfunctional individuals who love drama tend to stay on. Decent crew face a bewildering network of obstacles if they attempt to do a good job. The few good people they have literally hold up the company like the Greek God Atlas used to hold up the earth. When you attempt to report a safety issue at LGW you are treated like the sole cause of the problem and are then placed under microscopic scrutiny and fired for the most trivial breach of the labyrinthine network of rules. A cynic might speculate the rules are made complex to facilitate this process. At some points I considered going directly to the Civil Aviation Authority with my concerns but the realisation that I would probably end up in court defeated my resolve to do the right thing. To give an example of managements incompetence: There was an ongoing issue with batteries in the hand held sales terminals going flat due to age. Three years went by and this wasn’t resolved. A phone call to the manufacturer revealed that I could have, personally, with my own credit card, sorted out half the aircraft at my base in about 7 days. Yet, the company would rather convene committees and sub-committees to scratch their heads, draft reports, find blame and create bureaucratic quick sand everywhere than actually just buy some new damn batteries. One time they had crew bringing toilet rolls from home because a dispute with a supplier was leaving their aircraft with no toilet paper and cabin crew were sick of the unhygienic conditions it created and the generally {censored} working environment. There is a book by economics professor David Graeber (title of which I cannot say, google it) that explains the flaws of companies like easyJet perfectly and would have helped me avoid this hell on earth company if I’d have read it earlier.

2.0
10 May 2019

Potentially brilliant.... But not.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easyJet provides roles which are on the whole challenging, diverse. The business will give opportunities to people and are brilliant at allowing people to grow and provide training, which, I must admit is second to none in various areas. Bonus is good when it is given. Staff travel has its positives. The business is innovative, but this has its downfalls as you will see below. easyJet is an ambitious place to work and if you are willing to give it your all, they'll take it and more! Having worked several roles across the business I can say that often managers will try to keep you by providing you different opportunities to ensure that you remain. Great place to learn your trade, particularly if this is your first role in the industry. If you have ambitions in other areas (particularly if you fit the mould of what the business is after) management will help you to get to your desired path. (if it fits in with their plan/what they can offer). The vast majority of teams, people and management are lovely to be around and easyJet is a great household name (in Europe) so getting interviews from here will not be a problem.

Cons

Many! There is a lot of talk, with very little action - IT is terrible, lacking in investment. Tools are not given unless absolutely necessary and with the business worth millions the overall investment in facilities, work environment and its staff is frankly appalling. Promises are regularly made and broken, with people in the business often saying things and dangling carrots..... If you voice your ambition, people around the company will say they will help, but, only if it will help them. As an individual I had a preferred path and made it clear where and what I wanted, but was repeatedly given carrots and ultimately discouraged from attaining that by various individuals. Regardless of who you know, if you do not fit the mould people will not help you. What is even worse, as I experienced, management and other teams, will give you alternatives, which lead you off down another path, with the hope that you will sit back and believe what is being said. Summers are not just busy, they are ridiculous. There are not enough staff to do the work; tensions increase, pressures increase; so if you don't cope well with pressure, I wouldn't suggest working here. Once winter hits all the teams who are not actively connected with the operation forget how awful the previous summer was and when (or if....) bonus hits , you'll get the "well dones" , people still forget and then the vast jumping of the ship takes place. Also it should be noted there are some teams that don't have a quiet periods and have a consistently high workload year round. Regardless of what is said team turnover is high across the business and as such continuity is poor. Quite often when people leave, the business will rush in other replacements and quite often drop people in the deep end, you either sink or swim. There are few perks and while staff travel is improving, it is not enough of a draw considering that the majority of other carriers will offer a number of free flights or other such perks which are reflective of length of service. easyJet has a faux flat structure, with middle management bulging at the seams! Having seen a number of seasons, I can say that lessons are rarely learnt. As with the recent television programme, it is easy to see how unprofessional the business can be and with the tagline "any advertising is good advertising", I can categorically say, this is not the case. Various areas of the business are negative in environment and this is reflective of the individuals employed in them. Experience is lacking due to lack of perks, overwork, poor remuneration, lack of encouragement for people to stay and consequently people departing. People rising up the ranks are quite often not best suited to the roles they've achieved. Leadership while some is strong, is offset by individuals as described. Often you loose key staff and the replacements do not have the same level of experience and individuals are not respectful of this. As already described, staff are not given the tools required to do the roles expected and this is often covered up by the "innovative" nature of the business. If you exceed or excel; the bar will be bought up to match that level, with very little recognition for performing extra tasks, or going "above and beyond". At first as an employee, I did feel the remuneration was fair, however the longer I spent in the business, the more I realised how poorly paid various areas of the business are, even with the "carrot" of bonus. The reflective take home while OK as a starting role, does not cut the mustard once you are settled. There is potential in the business, but sadly the negatives vastly outweigh the positives.

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