geneIQ Reviews

I think that 99 % of the problems come from upper management that oversaw the lab. To name a few things that were problematic- constant double standards implemented by upper management concerning which policy’s should be followed and which should be ignored, completely non-compliant lab practices involving which samples are run vs rejected (I’m pretty sure some of the things they had the staff doing could get this place shut down, the doctor that ran the lab couldn’t not be trusted and was completely full of himself. Upper management would always show strong favoritism for anyone that blindly follow orders without question and the expectation was 12+ hour days without time off for weeks an end. The pay is below industry standard, the procedures are over complicated by unnecessary, pointless steps. Some of the leads that often trained people were more concerned with being in charge than doing a good job or learning the fundamentals of what they do for a living.

The CEO is non-existent, doesn't have a clue about the market he's selling in, and is dishonest. The president is terrible! He berated a high performing employee during a sales call (just because she brought light to the company's lack of transparency). The President is also extremely dishonest and a terrible manager of people. The Chief Scientific Officer is arrogant, lazy, and has no business being in the PGx space. He lacks the self awareness to realize how he is perceived (or just doesn't care). For an entire year, he continually lied about dates of product improvements, but NEVER happened. The company consistently told employees that sales and marketing improvements would go into effect, but NEVER did.