Does wagamama pay their employees well?

According to anonymously submitted Glassdoor reviews, wagamama employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at wagamama. This rating has been stable over the past 12 months.

How satisfied are employees working at wagamama?

56% of wagamama employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated wagamama 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at wagamama?

Line Chef (146) , FOH Team Member (131) , Front of House (129) , Front of House Team Member (129) , General Manager (118) , Server/Waiter (103) , Front of House Staff (96) , Waitress (84) , Chef (72) , Server (47) , FOH Manager (44) , Server/Waitress (43) , Manager (40) , Assistant General Manager (38) , Sous Chef (35)

What are the pros of working at wagamama according to real employee reviews?

"Schedules are pretty flexible and you get free food on shift within a given amount allowance." ((in 238 reviews)); "The managers and people you work with are nice people and easy to get along with." ((in 121 reviews)); "good pay is quite good" ((in 117 reviews)); "Great atmosphere and team." ((in 87 reviews)); "Staff are friendly" ((in 68 reviews))

What are the cons of working at wagamama according to real employee reviews?

"long hours and pay is not reflective of the amount of energy you have to give to the job" ((in 195 reviews)); "Bad management and severely understaffed." ((in 147 reviews)); "Lazy and rude managers;" ((in 90 reviews)); "incredibly short break (30 min for 9 hour shifts)" ((in 36 reviews)); "No work life balance as you get asked to do things when you are not at work." ((in 28 reviews))

wagamama Reviews

3.6

56% would recommend to a friend

(2,151 total reviews)

Mark Chambers

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,151 reviews)

wagamama has an employee rating of 3.6 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The wagamama employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

4.0

5 July 2026

Flexible job with good progression, but unreliable hours

Front of house staff

Recommend

CEO approval

Business outlook

Pros

Free meal on shift As part time I was able to have alot of leave off whenever I wanted as long as it had enough notice which made it a very flexible job for university and travelling Good internal progression

Cons

Not reliable shift patterns, some weeks you’re doing only 16 hours spread over 4 evenings which just wastes your free time for little pay Unreliable hours, some weeks I’d have 20+ as part time then others it would be 1 shift

1.0

2 July 2026

Free food can't outweigh poor management and low pay

Line chef

Recommend

CEO approval

Business outlook

Pros

Free food Decent co workers

Cons

Low pay Inappropriate manager comments (especially to younger staff-race/sexualisation) Poor communication Unorganised shifts (don’t follow their own policies) No training Extremely poor management (half go on hour long breaks/leave you to do their work/don’t fully count overtime) Emails aren’t answered Expect a phone call over being 2 minutes late but don’t call over last minute shift changes and/or staying late Numerous days of no prep work done in the morning leads to stressful working periods with extra work and complaints from FOH managers

4.0

2 July 2026

Free food and discounts, but long shifts hurt feet

Front of house team member

Recommend

CEO approval

Business outlook

Pros

Free food and 50% discount

Cons

Very long shifts with minimal breaks causing feet to hurt

Viewing 1 - 3 of 2,151 Reviews

Jobs at wagamama

General Manager

New York, NY

·

USD 92K - USD 104K /yr

USD 66K - USD 71K /yr

(Employer provided)

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wagamama

wagamama Reviews

Company ratings over time

Reviews by job title

Flexible job with good progression, but unreliable hours

Free food can't outweigh poor management and low pay

Free food and discounts, but long shifts hurt feet

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