What is the hiring process like at Southwest Airlines?

Flight benefits were decent if you could find non-crowded flights to guarantee a seat.

My onboarding experience was so bad that I left the company after just a few months. First, no one could tell me what I was supposed to be doing. Then, no one could tell me where to find information on benefits, new hire training, or any of the typical things you look for as a new hire. I was basically dumped in a cubicle and left alone until a meeting started. When I offered my two weeks notice, it was accepted. However, in my next meeting, when I announced my departure, my skip-level manager loudly announced to the whole team “Actually, today will be your last day.” To top it off, my manager made me drive to her house to return my computer and equipment - she didn’t arrange any boxes to be sent to me, or allow me to return to the office. This is Southwest’s legendary culture, folks.

Health insurance, and some of my coworkers are cool.

You are micromanaged to no end. You mess up, even slightly, you get disciplined. You will have no life outside of work, you will have mandatory overtime to no end, if working 16 hours a day, 6 days a week and sleeping in your car parked in the employee lot, or on the floor of the locker room, then this is the job for you. The company advertises and indoctrinates new hires that this will be the best job they’ve ever worked at. I was a victim of this too. You are nothing to this company, you are only a number and a last name on a schedule paper. Management doesn’t care about you, don’t be fooled by their so called open door policy. The union will do nothing to defend you. The union is okay with the company stalling contract negotiations, and letting its members live off poverty wages and letting them eat scraps for food. You will be worked like a dog. You will be on a gate and will have back to back to back turns, and you will have to fight with your supervisor to get your 30 minute lunch period, that is not only contractually guaranteed, but guaranteed by law in most states. And when you hurt yourself, the company makes the OJI process a nightmare to deal with as well.

•Competitive travel benefits •Fun internal culture (when things are going well) •Strong training and onboarding process •Many coworkers are kind, team-oriented, and passionate about their roles

•Failed to accommodate my disability despite clear documentation •HR process for ADA accommodations is slow, dismissive, and lacks transparency •Leadership does not always practice the “people-first” culture they preach •Loyalty and hard work aren’t valued when you become “inconvenient”

Great culture, fly free, they empower their employees

The company is great to work with especially if you are a long timer. They have ways to go to accommodate new talent. They are stuck in the old ways of doing things nd require you to be in Dallas but don’t pay to relocate. You minimize reaching out and obtaining new talent. No room for growth

This was my second airline and I will say the experience was alot better than my first! Coworkers were almost always amazing and kind to each other! Benefits were awesome including the 401k match.

It’s a huge company; they don’t care about individuals and neither does the union they care about $$$ though haha.

Flight benefits were decent if you could find non-crowded flights to guarantee a seat.

My onboarding experience was so bad that I left the company after just a few months. First, no one could tell me what I was supposed to be doing. Then, no one could tell me where to find information on benefits, new hire training, or any of the typical things you look for as a new hire. I was basically dumped in a cubicle and left alone until a meeting started. When I offered my two weeks notice, it was accepted. However, in my next meeting, when I announced my departure, my skip-level manager loudly announced to the whole team “Actually, today will be your last day.” To top it off, my manager made me drive to her house to return my computer and equipment - she didn’t arrange any boxes to be sent to me, or allow me to return to the office. This is Southwest’s legendary culture, folks.

- Good pay - Great 401K matching up to 9.3% - Easy going workplace that does care for the worker - WHF for technology. The business lines are onsite 4 days per week

- In transition due to poor hiring decisions post COVID - they hired 15K people in one year that is now driving costs out of line with revenue - They are losing their culture and can't figure out how to keep it - they are becoming more like the other airlines - Recent layoffs significantly impacted the morale - leadership had always pr0moted no layoffs in 53 years - Really no advancement for senior IC's other than management which is being reserved for the younger generation (<35)

Great culture, fly free, they empower their employees

The company is great to work with especially if you are a long timer. They have ways to go to accommodate new talent. They are stuck in the old ways of doing things nd require you to be in Dallas but don’t pay to relocate. You minimize reaching out and obtaining new talent. No room for growth

Mostly everyone is supportive to the new hires!

Crew scheduling, but very normal for all airlines

THE PEOPLE. The value that they put on culture. The work-life balance. The resources offered to employees like training, benefits, etc.

New board and recent challenges have changed the company a lot. Hopefully they can get back to what they have always done so great at after they come out of these setbacks.