I applied online. The process took 6 weeks. I interviewed at AT&T (Raleigh, NC) in Nov 2010
Interview
After the online application, I had to get in touch with the Hiring Manager (different from the store manager) and left no fewer than 30 messages on his phone before I heard back from him. I finally got the interview face to face and then it took another set of following up to actually get the offer. The hiring managers are super busy. Be persistent.
Interview questions [1]
Question 1
There were not any difficult questions. The difficult part was getting the interview.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.