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      Jefe De Servicio Al Cliente Interview

      12 Nov 2019
      Anonymous employee
      Caracas, Capital District
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at AT&T (Caracas, Capital District) in June 2015

      Interview

      Proceso meticuloso y de varias entrevistas. fueron 3 entrevistas con el director y dos gerentes de áreas e inicialmente con RRHH, el proceso también incluyó varias pruebas psicoanalíticas y cognitivas que tomaron un promedio de 2 horas terminarlas.

      Interview questions [1]

      Question 1

      Preguntas sobre casos específicos de manejo de conflictos con clientes, manejo de personal y equipos multidisciplinarios
      1 Answer