I applied online. The process took 3 days. I interviewed at AT&T (Abilene, TX) in June 2012
Interview
Normal question and answer session with one of the local managers in the store. After that interview process you are matched up with a current employee and asked to observe some regular transactions to make sure that type of job is really for you or not.
Interview questions [1]
Question 1
Mainly just ask questions about previous sales experience and how you think you will do in a sales goal oriented position.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.