I applied online. The process took 2 weeks. I interviewed at AT&T (Chicago, IL)
Interview
My first interview was with an HR Representative via the phone call that asked basic information such as my background, what my career goals are, etc. He told me at the end of the call that the next step would be to meet with the manager(s) that I would be supporting in the position. A few days later I met with the two second level managers I would be supporting and during the interview they brought in three other first level managers to meet with me. It was professional but also very laid back and not uptight. I felt the interview was going well.
Interview questions [1]
Question 1
"What would you do if your child was sick?" as they knew I had a young son at home during the time.
The interview consisted of two rounds, including a group session, with store/area managers. It was relaxed and focused on personality. Overall, it was enjoyable, providing a comfortable atmosphere for interaction and assessment.
4-5 steps that starts with a phone interview and turns to different in person interviews, they make sure they get talented positive people but also competitive. Your background check comes after as well