I applied online. The process took 2 months. I interviewed at AT&T in Jan 2008
Interview
I applied in October of 2007 online, two days later was directed back to the site to complete a 175 questions (approx.) personality profile. After this, it was about 2 weeks before I heard anything back. Then got a call from a hiring manager asking me to fill out and submit an "official" AT&T application. After this, a different manager called and requested I come in for face to face interview. Interview number one took place about 2 weeks after this call. It was a 2 manager (store and assistant store) interview. 7 days later, I'm asked to come back for another interview, this time with the store and area managers. That same evening I received a call from the store manager offering me the position. The following weeks I received the official offer via mail, that contained my starting hourly rate, as well as my starting date for training. The one helpful point I can offer to anyone seeking employment there is, to ask a lot of questions about how you can help the company and your store grow from inside and outside of those walls. It doesn't hurt to already have a few ideas and let them know how you'd like to implement them if chosen. I got great feedback from this and additional pointers about how they would help me make it happen if chosen.
Interview questions [1]
Question 1
Most of the questions are behavioral, they discuss building a successful team, sales ability, decision making, managing conflict and things of this nature. They have a guide for every position, that they'll view each of these categories, and ask you a question or two until they feel you've answered what they're looking for or they just decide you have no experience and are digging deep for nothing.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.