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      IT Field Support Specialist Interview

      17 July 2023
      Anonymous employee
      Columbia, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at AT&T (Columbia, MD)

      Interview

      Multiple interviews. Interviews focused on a reasonable basis of technical questions regarding familiarity with the network and hardware, including closets for reconfiguring or setting up switches and basic Windows and Linux OS familiarity. STAR method process is a great way to feel confident in answers. Overall easy technical questions if you already have a well-balanced background from helpdesk or technician roles will work in your favor regarding knowledge.

      Interview questions [1]

      Question 1

      What are some of the troubleshooting methods you would use to address internet connectivity issues. Be detailed as possible.
      Answer question