I applied online. The process took 4 weeks. I interviewed at AT&T in Mar 2010
Interview
Applied online to multiple positions and was called by a hiring manager to ask about my skills and what interested me in the job. I was set up with with an interview in the store where I met with an assistant manager and the store manager. Called later in the day to schedule another interview the following day with the store manager and regional manager. Waited a couple weeks and they called to say I received the position.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.