Fairly unorganized and chaotic.Multiple phone screens, followed by a time consuming writing assignment, and then multiple on-site interviews. Very poor communication and follow-up from recruiting team (primarily staffed by inexperienced people). After the on-site interviews, I sent multiple emails to the recruiter and the manager that went unanswered. Additionally, called multiple times and left voice mails for the recruiter and manager that went unanswered. Even had an email exchange with the recruiter to schedule a phone call time that they never followed up on to schedule a specific time. Overall, a terrible experience. I would not consider Amazon again and would advise others to proceed with extreme caution. After my experience, you start to understand how the culture there leads to situations and employee experiences that were detailed in the Wall Street Journal article that exposed a lot of negative employee experiences at Amazon.
Lots of preparation needed but good for self reflection. Required to take a test and have multiple screenings before loop interview. STAR method advised when answering questions and lots of preparation tools given ahead of loop.
I applied online. The process took 4 weeks. I interviewed at Amazon (Seattle, WA) in June 2025
Interview
Four one hour interviews back to back. Questions about their leadership principles in each one. Quite disorganized, as the interviewers didn’t know what role I was interviewing for. Some awkward interviewers but the second half of them were much better. One interview with two people, one of them qualifying to become an interviewer.
Phone interview with 2 members of the team hiring for the role. First 10 minutes of the call they were describing the role and it was significantly different than how it was defined in the job description.
Interview questions [1]
Question 1
Tell me about a time you didn't meet a customer's expectations.