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      IT Support Engineer Interview

      3 Apr 2017
      Anonymous interview candidate
      Castel San Giovanni, Emilia-Romagna
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (Castel San Giovanni, Emilia-Romagna) in Mar 2017

      Interview

      First contact by phone, then 4 hours interview on site with 4 different people. It may sounds a little bit scary, but they do anything to make you feel at ease. They were very kind with me. Questions are very experienced related, you need to prepare for the interview with almost 6-7 real work situation you encountered and be ready to provide them all the details. Not many technical questions, but more like psychological interview. I received the offer the day later the interview, but I declined. I don't really know why, because the offer was pretty good compared to other employers in the area. I think I screwed up in the decision process, and I was not really convinced in the type of job. Now I regret the choiche really much, because I realized it was a very big opportunity to speed up my career. Think really carefully about it if you receive the offer, and don't take impulsive decision based on what you've heard about amazon working conditions.

      Interview questions [1]

      Question 1

      VLANS, Spanning Tree.
      Answer question
      5

      Other IT Support Engineer interview reviews for Amazon

      IT Support Engineer Interview

      19 Feb 2026
      Anonymous employee
      North Haven, CT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Amazon (North Haven, CT)

      Interview

      They ask a lot of technical trivia questions that have nothing to do with the job. They like hearing stories about how you raised the bar and/or made your prior job better. Be familiar with the STAR method.

      Interview questions [1]

      Question 1

      What is a challenging issue you had to resolve?
      Answer question

      IT Support Engineer I Interview

      11 Feb 2026
      Anonymous employee
      Daventry, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Daventry, England)

      Interview

      Panel interview with 4 people. One hour with each interviewer who will ask 2 to 4 questions based on leadership principles related to the job role you are applying for.

      Interview questions [1]

      Question 1

      Interaction with difficult customer and outcome
      Answer question

      IT Support Engineer Interview

      3 Sept 2025
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Nashville, TN)

      Interview

      first starts with a phone screening. then if they pass you on you would meet with three individuals for about an hour each. Some of them might be in the area you are applying others might just be a manager from a different ORG.

      Interview questions [1]

      Question 1

      tell us about a time you handled a difficult situation.
      Answer question
      1

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