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      Senior Service Delivery Manager Interview

      14 Apr 2019
      Anonymous interview candidate
      Singapore

      Other Senior Service Delivery Manager interview reviews for Amazon

      Senior Service Delivery Manager Interview

      15 June 2018
      Anonymous interview candidate
      Remote, OR
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Amazon (Singapore) in Jan 2019

      Interview

      South Korean recruiting team called me on the phone for an HR screening. Then I was endorsed to the Recruitment Manager who did another round of interview with scenario questions (behavioral interview). Lastly, I was interviewed by the hiring manager from the USA who did another phone interview with similar questions as the Recruitment Manager but with additional leadership situational questions.

      Interview questions [1]

      Question 1

      Tell me of a time when you had a proposal that was rejected and how did you handle it.
      1 Answer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Amazon (Remote, OR) in May 2018

      Interview

      Made questions related to my previous experiences and asked specific questions on how to approach and solve problems with customers. The interview took 40min and it was a non technical interview. The interview was held remotely, the interviewer was based in seatle and took notes. Made questions related to my previous experiences and asked specific questions on how to approach and solve problems with customers. The interview took 40min and it was a non technical interview. The interview was held remotely, the interviewer was based in seatle and took notes.

      Interview questions [2]

      Question 1

      How do you troubleshoot a problem?
      1 Answer

      Question 2

      Describe how would you pull back a customer.
      Answer question