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      Customer Service Representative Interview

      18 May 2023
      Anonymous interview candidate
      San Jose, San Jose
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Amazon (San Jose, San Jose) in Mar 2023

      Interview

      Applied for the job on linkedin. Immediately completed their 2 hour or so online job application, mainly english and some spanish questions using your microphone, and typing, testing your internet speed etc. 3 days later get an email saying please submit your personal documents such as police report, identification etc. Didnt hear anything back, reached out every 2 weeks for 2 months straight. I was told "keep waiting your application is still processing". After 2 months of waiting, I sent in another follow up and received a letter, "Our positions have closed, sorry for not letting you know."

      Interview questions [1]

      Question 1

      Basic English questions, Easy. Not difficult at all.
      Answer question

      Other Customer Service Representative interview reviews for Amazon

      Customer Service Representative Interview

      7 May 2026
      Anonymous interview candidate
      Noida
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Noida)

      Interview

      Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process. All the best to everyone going for the interview.

      Customer Service Representative Interview

      3 May 2026
      Anonymous interview candidate
      Boston, GA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Boston, GA)

      Interview

      fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.

      Account Manager Interview

      30 Apr 2026
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Chennai)

      Interview

      1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback