I applied online. The process took 2 months. I interviewed at Amazon (San Francisco, CA) in June 2024
Interview
The interview process was a great experience. For the Senior Operation Manager role, you can expect to interview with 3-6 people from various business lines in Amazon. Be prepared to share stories in the STAR format, and make sure that they scale to the type of business Amazon run.s
Interview questions [1]
Question 1
Tell me about a time when you had to provide critical feedback to a peer.
Tell me about a time when you faced resistance within a team when you were driving towards a goal, how did you handle it, and what was the resut?
I applied through a recruiter. The process took 4 weeks. I interviewed at Amazon (Bengaluru)
Interview
For manager and above, once the recruitment team identifies a candidate, they are scheduled for interviews. Apart from a phone round, folks will typically go through 4-6 rounds of additional interview. It will help if candidates are able to structure their responses in SBI format bringing out strengths that align with Amazon leadership principles.
Interview questions [1]
Question 1
Whats the biggest challenge faced in previous role and how was it overcome.
I applied through a recruiter. I interviewed at Amazon (Atlanta, GA) in July 2025
Interview
Long and drawn out, about 10 weeks from initial recruiter call to loop. Finally I was flown out to Atlanta, GA for a loop of 4 interviewers and a tour of the DC in total a 5 hour day.
Screening phase with a recruiter who explain the position and the process and answer any questions.
Interview loop with 7 interviews. Some are for soft skills and managerial capabilities, and other more technical with a use case to handle. You need also to send a writing exercise.
Interview questions [1]
Question 1
How can you grow your direct reports and build a trust within your team?