I applied online. The process took 4 weeks. I interviewed at American Express (London, England) in June 2015
Interview
4 rounds of interview including a HR screening. Case study and general competency questions. Important to know the culture of the company and the 3 party model and how Amex is different from Visa and Mastercard and other issuers. Important to know why you want to work at Amex and why the culture is right for you.
Interview questions [1]
Question 1
Why do you want to work for American Express and how will you add value in your role
I applied through a recruiter. I interviewed at American Express in Mar 2026
Interview
The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring.
The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds.
The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.
Interview questions [1]
Question 1
mostly on your experience and your competency. Some questions were repetitive
Standard process with about 3 rounds. Takes about 4-6 weeks in total from HR screening to offer. First round was with HR, then hiring manager, then team leader. Each were about a week apart with offer coming about 4 days after final round.
Interview questions [1]
Question 1
What leadership qualities would you plan to bring to American Express?