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      American Express

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      Customer Care Specialist Interview

      5 Oct 2021
      Anonymous interview candidate
      No offer
      Positive experience

      Other Customer Care Specialist interview reviews for American Express

      Customer Care Specialist Interview

      1 Feb 2023
      Anonymous interview candidate
      Klang
      No offer
      Difficult interview

      Application

      I interviewed at American Express

      Interview

      The interviewers were polite and very transparent of the job scope. Their management is also very professional and understanding. You can expect what kind of job you'll be working on.

      Interview questions [1]

      Question 1

      What is your expectations of this job?
      Answer question
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at American Express (Klang) in Jan 2023

      Interview

      Apparently if you have been rejected once they will not bother interviewing you again. They will asked if you have received any calls from other recruiters and just hung up the phone even tho it’s for different role. After a few minutes you’ll received an email that informed you have been rejected.

      Interview questions [1]

      Question 1

      Did you ever get any calls from Amex before?
      1 Answer
      3