Well it was one of the most humiliating experience in my entire life. I am English (hons) student. I got at least 3 calls on different occasions requesting me to come for the interview. I made up my mind to go and try if I can somehow get a job in BPO despite the fact that teaching is what i am looking for. The lady was polite and well looked very serious. I was showered with some simple questions which anyone could easily answer. All of a sudden she interrupted me that my pronunciation wasn't good enough. She is an Indian and was trying her best to express herself in an American accent. Well I didn't want to sound ridiculous. So I just kept on in an Indian accent. Cut! She said I was just not up to the standard. I was dumbfounded. All my college life I'd studied about English literature and Grammar, linguistics (phonetics, semantics, syntax etc). But to be judged only through how I speak was just humiliating. I also blamed myself for going there for the interview. It was a total flop. (P.S. I got a job somewhere else).