I applied online. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in Oct 2015
Interview
First is a written interview, then a phone interview, then a group panel interview, then a role play interview. The role play interview is a sit down with two managers and it's all about closing the deal in your role play.
I applied through other source. I interviewed at American Express (Toronto, ON) in Feb 2018
Interview
Initially had a telephonic interview. Asked to come in for 1st round. 2nd round with director.
Interviewed by two managers. Asked multiple questions including a role play.
1st round lasted 1 hour
2nd round on different day lasted for 30 mins
Interview questions [1]
Question 1
Strengths, weakness, Hard work or smart work. Role play to sell a card
I applied through an employee referral. The process took 1 week. I interviewed at American Express (Plantation, FL) in Aug 2015
Interview
The first interview was a group setting and very informational. The second interveiw was a one on one more conversational, with a mock phone call to experience tone and closure of the possible future employee on the phone call.
Interview questions [1]
Question 1
Did you ever have a boss or coach that you had a disagreement with and how did you handle that?