Atlassian Premier Support Engineer interview questions

My experience with Atlassian was a bit strange, but was a very memorable one. I originally applied online for the premier support engineer role back in the beginning of September but haven't heard back. I can see on the SmartRecruiters site (the platform they use for receiving and reviewing applications) that nobody looked over my resume. A few weeks later, a recruiter from Atlassian got in touch with me on Linkedin saying that they believe I would be a good fit for a senior support engineer role. At that point I wasn't sure if this was a completely different role or not. We setup a quick call, followed by a one hour technical phone interview. I was then invited onsite for final rounds of interviews where I met five different interviewers. They were all managers or team leads. I really liked everyone and had a pleasant conversation with each single interviewer. The recruiter got in touch again and said the feedback was positive, but they felt that I would be a better fit for two other roles, again a senior support engineering role on a different team and a premier support engineering role (the original job I had applied for a month ago). They wanted me to come in and meet a few more people. I have to say, if it were any other company I think I might have been reluctant, but I really enjoyed meeting people the first time round so I thought this would be a great opportunity to meet even more people. Besides, their office in Austin, Texas is just mind blowing! Went again, met everyone (4 different interviewers), had a good time, people were really nice. I felt like I was a better fit for the premier support engineering role, and that's the same feedback I received from the recruiter. They wanted to move forward with an offer. However, they got in touch and said that the premier support engineering manager wants to meet me and would have to setup a video conference call. I agreed, obviously. Who wouldn't want to meet the manager they're going to be working for? Finally, they made an offer. I declined the offer, which was very hard for me to do. I had an offer from another company and I simply wanted to work with that product instead. Atlassian has some of the best perks I have ever seen and their office is simply the best one I have seen here in Austin. It looks like an awesome place to work in! I would recommend anyone to look for jobs at this company, and I will definitely apply there again in the future if I need a new job.

I was referred by a friend and got contacted very shortly by Atlassian's recruiter. There was a first 30 mins interview by the recruiter via Skype with the typical questions on why are you applying to a new job. Then he scheduled 2 other skype interviews with guys in the US of the team I would be joining. The first with the Team Leader who wanted to know more about me, my strengths and weaknesses and how do I work currently. the second with a peer and a technical interview, with questions about commands on UNIX/Linux, network, but also where he wanted me to explain the product I currently support. After that and a somewhat big delay of 2 weeks, another round of interviews were scheduled, this time in the Amsterdam office. Another 30 mins interview with the team manager, with the same questions about myself and also what were my greatest achievement and biggest disappointments. Then a 45 minutes interview with 2 Premier Support engineers, with more technical questions on the area of network protocols, but also examples of applying troubleshooting.